Job
Description
Solving problems by providing level one and level two support for our Production Trading support systems
Managing the widely-deployed Order Management System and Market data delivery systems
Monitoring and reporting on the status and health of our systems
Working closely with clients to understand their needs
Contributing to the design and implementation of the support system to enhance reliability and self-correction
Serving as the primary technical contact to the users of the trading systems
Providing coverage on weekends on rotation basis 8:30 pm to 8:30 am IST3+ years experience in Trading support
A Bachelors degree or equivalent in Engineering from reputed engineering college with exposure to programming
Demonstrated experience to own and manage multiple incidents/tasks in a fast-paced environmentExperience with Follow The Sun model of support and ensuring proper hand-off proceduresBrilliant scripting skills in Python, and Bash/ScriptingStrong knowledge of Linux/UnixBasic knowledge of SQL and use of databases queriesExcellent troubleshooting and problem-solving abilitiesThe ability to conduct root cause analysis and Incident managementExcellent communication skills and fluency in EnglishGood Exposure to Financial products like Cash Equities, Bonds, Derivatives, Currencies, Commodities, FX markets.Excellent understanding of Trading Life Cycle, Futures and Options TradingAdditional preferred qualifications:Finance MBA with Engineering Degree will be bonus for this roleExperience with HFT or Electronic Trading or Risk Management SystemsExperience in Crypto currenciesExperience in Front/Middle Desk or Back Office Operations.Good understanding of basics of OS (Linux), low latency, Networking protocols TCP, UDP & Multicast), machine resource management (CPU, memory) and Over-wire communication Protocols & Inter-Process Communication and troubleshootingBasic knowledge on analysis tool, such as Splunk or ELK Products (ElasticSearch, Logstash, Kibana)Prior experience as a Software Engineer or Site Reliability EngineerBenefitsTower s headquarters are in the historic Equitable Building, right in the heart of NYC s Financial District and our impact is global, with over a dozen offices around the world.At Tower, we believe work should be both challenging and enjoyable. That is why we foster a culture where smart, driven people thrive without the egos. Our open concept workplace, casual dress code, and well-stocked kitchens reflect the value we place on a friendly, collaborative environment where everyone is respected, and great ideas win.Our benefits include:Generous paid time off policiesSavings plans and other financial wellness tools available in each regionHybrid working opportunitiesFree breakfast, lunch and snacks dailyIn-office wellness experiences and reimbursement for select wellness expenses (e.g., gym, personal training and more)Volunteer opportunities and charitable givingSocial events, happy hours, treats and celebrations throughout the yearWorkshops and continuous learning opportunitiesAt Tower, you ll find a collaborative and welcoming culture, a diverse team and a workplace that values both performance and enjoyment. No unnecessary hierarchy. No ego. Just great people doing great work together.Tower Research Capital is an equal opportunity employer.