Release Operations Manager - SaaS & Software

Release Operations Manager - SaaS & Software The Opportunity: We are looking for a detail-oriented and strategic Software & SaaS Release Manager to manage, plan, and coordinate software releases across multiple product teams and environments. The ideal candidate will oversee the release lifecycle, ensuring high-quality deployments, reducing risk, and streamlining communication between Product, Development, QA, Enablement, Marketing and other key business stakeholders What youll do Own the end-to-end release process for software and SaaS product lines, includes quarterly major releases and monthly or bi-weekly minor releases. Coordinate cross-functional teams including Development, QA, Product, Marketing, Support, and Enablement, to ensure feature readiness for successful and timely releases. Document and maintain release schedules, release notes, deployment plans, and rollback procedures. Establish and manage change management processes. Ensure compliance with security, audit, and governance requirements. Facilitate go/no-go meetings and post-release reviews to gather feedback from customer success, support and pre-sales teams and communicate to product and engineering leadership Partner with engineering, product management and program management teams to continuously improve release processes and automation tools. Manage risks related to releases and proactively address issues before they impact delivery. Who you are? Bachelors degree in computer science, Information Technology, or a related field. 3+ years of experience in software release management, configuration management, or a similar role. Strong project management skills, including experience working with agile teams. Experience with tools like Git, JIRA, Azure DevOps, or similar. Excellent organizational, communication, and stakeholder management skills. Ability to manage multiple releases across distributed teams. Knowledge in Continuous Integration and Continuous Delivery (CD/CI) Pipelines. Strong problem-solving skills and a calm demeanor under pressure. Ability to build relationships across all levels and teams in the organization. Collaborative and proactive attitude. High attention to detail and ability to track multiple moving parts. Strong Strategic mindset and capabilities.