Relationship Manager-Retail Sales

0 - 4 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Relationship Manager, your main responsibility will be to build and maintain positive relationships with customers. You will need to identify opportunities for business growth and effectively resolve customer complaints. Your excellent communication and problem-solving skills will be essential in this role. Key Responsibilities: - Understand customer needs and develop plans to address them - Build positive relationships with customers - Handle store operations and assist all walk-in customers - Identify opportunities for greater profits - Cultivate profitable relationships with key staff in client companies - Resolve customer complaints quickly and effectively - Forward upselling and cross-selling opportunities to the sales team - Promote high-quality sales, supply, and customer service processes - Aim to preserve customers and renew contracts Qualifications Required: - Bachelor's degree preferred - Fluency in English is required Note: For more information, you may contact HR at 7717300328 or 9878128300. Please note that the job timings are 10:00 a.m. to 8:00 p.m. for females and 10:30 a.m. to 8:30 p.m. for males. This is a full-time, permanent position suitable for freshers with a charming personality and good communication skills. Work location is in person.,

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