Relationship Manager - Retail Mortgages

Equitas Small Finance Bank

0 - 4 years

4 - 8 Lacs

Chennai

Posted:1 week ago| Platform:

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Skills Required

Market Research Negotiation Retail Customer Service Sales mortgage Software Applications Financial Data Research

Work Mode

Work from Office

Job Type

Full Time

Job Description

Looking to onboard a highly motivated and experienced Relationship Manager with 0-4 years of experience to join our team in the retail mortgages sector. The ideal candidate will have a strong background in sales and customer service, with excellent communication skills.

Roles and Responsibility

Develop and maintain strong relationships with customers to understand their financial needs and provide tailored solutions.
Identify new business opportunities and generate leads through networking, referrals, and market research.
Conduct thorough analysis of customer financial data to determine the best mortgage options for them.
Collaborate with internal teams to ensure seamless execution of mortgage applications and disbursements.
Provide exceptional customer service by responding promptly to queries and resolving issues efficiently.
Stay updated on market trends and competitor activity to remain competitive.

Job Requirements

Strong knowledge of retail mortgages products, including features, benefits, and risks.
Excellent communication, interpersonal, and negotiation skills.
Ability to work in a fast-paced environment and meet sales targets.
Strong analytical and problem-solving skills with attention to detail.
Proficiency in using technology and software applications relevant to mortgage management.
Ability to build rapport with customers from diverse backgrounds and income levels.

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