Relationship Manager

Urgent Hiring: Relationship Manager (Field Sales)

Job Summary

We are hiring Relationship Managers to expand and manage our dealer network in Jaipur and Ludhiana. The candidate should be capable of handling local operations and resolving dealer-related issues effectively.

Key Responsibilities

• Sign up large dealers in the assigned territory as per targets

• Collect and submit subscription fees from all partner dealers

• Provide market insights specific to the assigned area

• Understand client requirements and offer customized solutions

• Support the launch and promotion of new products

Desired Candidate Profile

• Experience:

• Education:

• Industry Preference:

• Skills:

• Notice Period:

• Age:

• Note:

Job Details

• Work Days:

• Shift:

• Type:

• Interview Mode:

Core Skills

1. Communication Skills

   • Clear verbal and written communication

   • Active listening

   • Negotiation and persuasion

2. Customer Service Orientation

   • Understanding client needs

   • Providing prompt, helpful responses

   • Conflict resolution

3. Interpersonal Skills

   • Building trust and rapport

   • Cultural sensitivity (especially in global contexts)

4. Sales and Business Development

   • Upselling and cross-selling

   • Identifying growth opportunities

   • Building long-term value for the business

5. Problem-Solving

   • Analytical thinking

   • Creative solutions for client issues

   • Decision-making under pressure

Strategic & Analytical Skills

6. Market & Industry Knowledge

   • Awareness of trends, regulations, and competitors

   • Understanding of the client's business

7. Data Analysis

   • Using CRM systems and data to drive decisions

   • Monitoring client satisfaction metrics

8. Project Management

   • Handling multiple accounts or projects

   • Meeting deadlines and KPIs

Technical & Organizational Skills

9. CRM and Digital Tools Proficiency

   • Salesforce, HubSpot, Zoho, or industry-specific platforms

   • Microsoft Office, especially Excel and PowerPoint

10. Time Management

• Prioritizing tasks

• Efficient scheduling and follow-ups

Professional Traits

11. Adaptability

• Handling change in a dynamic environment

• Dealing with different client personalities

12. Integrity and Confidentiality

• Managing sensitive client data responsibly

• Acting in the client's and the companies best interests

13. Team Collaboration

• Working with internal departments (sales, support, product teams)

• Sharing feedback and client insights internally