Regional Training Manager- West Region

Job Purpose:

To drive capability development, performance improvement, and manpower retention across the dealer network in the West Region by delivering strategic training initiatives, mentoring key talent, and implementing human capital and customer experience standards.

Key Responsibilities:

1. Sales Team Development & Training

• Conduct

  Training Needs Analysis (TNA)

  to identify skill gaps within the dealership sales force.
• Deliver structured training programs focused on

  Product, Process, and Soft Skills

  .
• Lead

  new hire induction

  programs to onboard and align new sales personnel with organizational expectations.
• Mentor and coach

  high-potential or critical talent

  to improve their readiness and performance.
• Support in the

  design and development of training content

  and modules aligned with business goals.

2. Manpower Planning & Performance Management

• Assist dealerships in

  recruiting sales manpower

  as per defined standards and business needs.
• Help streamline and implement

  incentive plans and salary structures

  to drive motivation and productivity.
• Ensure timely

  disbursement

  and compliance with compensation policies.

3. Operational Excellence & Audit

• Conduct

  Sales Process Audits

  and evaluate dealership performance against benchmarks.
• Facilitate regular

  sales reviews

  and identify actionable areas for improvement.
• Implement

  customer experience best practices

  across all dealer outlets to maintain brand standards.

4. Engagement & Retention

• Organize and implement

  employee engagement programs

  to boost morale and reduce attrition at the dealership level.
• Drive initiatives to build a

  positive and performance-oriented culture

  within dealer teams.

5. Stakeholder Management

• Collaborate with

  Regional Sales Managers (RSMs), Area Sales Managers (ASMs),

  and the

  Head Office Training Team

  to align regional training strategies with national objectives.
• Act as a

  training consultant and strategic partner

  to dealership leadership for capability enhancement and business performance.

Qualifications & Skills:

• Graduate / Postgraduate in Business Management or related field.
• 610years of experience in

  Sales Training

  ,

  Dealer Development

  , or

  HR

  within the

  automotive or retail

  sector.
• Strong facilitation, coaching, and interpersonal skills.
• Ability to work independently and manage a wide network of internal and external stakeholders.
• Willingness to travel extensively within the assigned region.