Regional Performance Support Manager

As an integral part of our team, you will play a crucial role in enhancing the performance of frontline staff to achieve productivity levels that exceed expectations. Your primary focus will be on improving productivity and goal sheet averages as the key measurement criteria. Your responsibilities will include overseeing the quality of account sourcing conducted by Acquisition Managers. You will be actively involved in driving lead campaigns to enhance business throughput and achieve strategic goals. Furthermore, you will be instrumental in providing training, guidance, and support to Acquisition Managers regarding digital adoption, products, and processes. Your expertise will be pivotal in ensuring that the team is equipped with the necessary knowledge and skills to excel in their roles. In addition to the above tasks, you will also be expected to lead and implement various initiatives recommended by the Head Office Channel Performance Management team. Your contribution to these initiatives will be vital in driving overall team performance and achieving organizational objectives.,