Regional Collection Manager - Agri & MSME

As a Delinquency Manager, your role will involve managing Agri, OD, and LAP delinquencies. You will be responsible for overseeing a team and outsourcing collection agencies. Your duties will include imparting training to both in-house staff and outsourced agencies, as well as monitoring the tele-calling performance. It will be crucial for you to identify, define, control, and monitor the collection process for the assigned zone. Moreover, you will need to focus on reducing costs, minimizing operational risks, and actively participating in the digitalization of collection and litigation systems. Key Responsibilities: - Manage Agri, OD, and LAP delinquencies. - Supervise team and outsource collection agencies. - Provide training to in-house and outsourced agencies. - Monitor tele-calling performance. - Identify, define, control, and monitor collection processes. - Reduce costs and minimize operational risks. - Participate in the digitalization of collection and litigation systems. Qualifications Required: - Previous experience in delinquency management or related field. - Strong leadership and team management skills. - Excellent communication and training abilities. - Knowledge of collection processes and strategies. - Understanding of digitalization trends in the financial sector.,