Refractory Business Development Manager

Organization Name : Industrial Associates (https://industrialassociates.co.in)

Department:

Job Summary:

The Refractory BDM is responsible for identifying new business opportunities, managing existing client relationships, and achieving sales goals for refractory products and services. This role requires strong technical knowledge of refractory materials, excellent communication skills, and the ability to work independently in industrial environments.

Key Responsibilities:

• Develop and execute sales strategies to meet or exceed sales planning in assigned territories or industries.
• Identify and approach potential customers in sectors such as steel, cement, glass, petrochemical, and non-ferrous metals.
• Provide technical consultation to clients, including product selection, application guidance, and troubleshooting.
• Prepare and deliver sales presentations, proposals, and quotations.
• Negotiate contracts and close sales in coordination with the technical and commercial teams.
• Maintain strong relationships with existing clients to ensure repeat business and customer satisfaction.
• Stay updated on market trends, competitor activities, and new product developments.
• Collaborate with the technical and R&D teams to develop customized refractory solutions.
• Maintain accurate records of customer interactions, sales activities, and pipeline in the CRM system.
• Attend trade shows, industry events, and client meetings as required.

Qualifications & Requirements:

• Bachelors degree in Ceramic Engineering, Materials Science, or a related field (preferred).
• Proven experience (813 years) in industrial or B2B sales, preferably in refractory or allied industries.
• Strong knowledge of refractory products, installation methods, and industrial processes.
• Excellent communication, negotiation, and interpersonal skills.
• Self-motivated, target-driven, and able to work independently.
• Willingness to travel frequently to client sites and industrial locations.
• Proficiency in Microsoft Office and CRM tools.

Key Competencies:

• Technical aptitude and product knowledge
• Sales planning and execution
• Customer relationship management
• Market intelligence and strategic thinking
• Problem-solving and solution orientation