Reconciliation Analyst - Work from Office

Job Purpose:

• Reconcile the Broker Statement of Account against the client books to identify breaks at an invoice level.
• Work with brokers and clients to resolve the SOA disputes

Key Outputs/Responsibilities:

• Reconciling the broker statements against the internal books and records to identify gaps and resolution of the same.
• Provide commentary at an invoice level based on the dispute and assigning/tagging the correct team to take further action
• Co-ordinate between internal teams and brokers/vendors to communicate the reconciliation results and to raise the disputes
• Timely follow up on the open actions from different stakeholders to get the latest update till the invoices is removed from the statement.
• Identify potential escalations based on the outstanding and payments process by internal teams to a specific broker/vendor.
• Communicating with clients on Open issues with brokers and raise early escalation where required.
• Perform period closure activities for a complete balance sheet closure.
• Co-ordinate internally to prepare for the broker calls with specific actions and updates on open invoices from the statements.
• Prepare reports highlighting the challenges which are specific to clients and brokers.
• Produce required KPIs to explain the reason for outstanding and follow up actions.
• Present the Statement of Account slide to our clients during the monthly Governance meetings.
• Coordinate across all Fee and expense management teams to improve SOA and client reporting.
• Ensure preparation, collation and distribution of meeting information packs, minutes and reports for SOA meetings
• Keeping the stakeholders informed of progress and liaising with brokers & banks to close any issues.
• Work with multiple teams to provide ideas and input into improving the Fee and expense management solution.

Knowledge, Skills & Experience:

• Advanced knowledge of the Brokerage, Market and Clearing Custody fee, Static data, Internal audit and Service level
• Minimum of 2 years of experience in client reporting, management reporting and client communications
• Ability to work under pressure, and manage own workload within specific timing deadlines
• Excellent interpersonal skills with proven ability to work collaboratively.
• Excellent MS office skills including but not limited to MS Excel, Word, Power point, Teams etc.
• Able to present information, verbally and in writing, in a clear and concise manner, with excellent attention to detail.
• Experience of working on BI /Tableau/ or any other reporting tool is an advantage

Qualifications:

• Post graduate in any faculty related to Banking and Financial Service industry

Competencies:

• Know the business of Trading fee management.
• Understanding of Statement of Accounts
• Effective prioritisation
• Ability to build good relationships with stakeholders
• Focus on Delivery and Customer Service
• Excellent team player
• Calm, methodical approach to problem solving

Cultural Fit:

• Need to have a can do attitude to problem management.
• Comfortable in a fast moving environment with multiple customers and tasks.
• Works well in a busy environment and takes full ownership.
• Should be a go-getter
• Focused on continuous improvements and can investigate details.
• Hardworking and flexible with times (Currently no shifts)
• Willing to travel