0 years

3 - 4 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

1. Front Desk Management

  • Greet and welcome visitors, clients, and guests with professionalism and warmth.
  • Manage the reception area to ensure it is tidy, organized, and reflects the company’s image.
  • Maintain visitor records and issue visitor passes as required.

2. Call Handling & Communication

  • Answer incoming phone calls promptly, route them to the appropriate department or person, and take messages when necessary.
  • Make outbound calls to clients, customers, or partners for follow-ups, appointment confirmations, or feedback collection.
  • Provide accurate information regarding the company’s services, products, or schedules when required.

3. Customer Service & Coordination

  • Assist customers and visitors by addressing their inquiries courteously and effectively.
  • Coordinate with internal departments to ensure smooth communication flow and visitor handling.
  • Schedule meetings, appointments, and conference room bookings as needed.

4. Administrative Support

  • Maintain and update contact lists, appointment logs, and call records.
  • Handle basic office tasks like data entry, filing, courier management, and stationery inventory.
  • Support HR or admin teams in managing office operations or event coordination.

5. Professional Representation

  • Serve as the first point of contact for the organization, ensuring a positive impression for clients and visitors.
  • Maintain confidentiality of sensitive information and uphold the company’s service standards.
  • Follow communication etiquette and maintain a pleasant tone on calls and in person.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

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