Receptionist(female)

Job Summary:

We are looking for a friendly and professional Receptionist to join our front office team. As the first point of contact for guests, the receptionist plays a vital role in providing a warm welcome and ensuring a smooth check-in and check-out experience.

Key Responsibilities:

• Greet and welcome guests in a courteous and professional manner
• Handle check-in and check-out procedures efficiently
• Answer incoming calls and respond to inquiries about services
• Handle guest complaints or concerns in a prompt and professional manner
• Maintain guest records and manage billing and payments
• Coordinate with housekeeping and other departments as needed
• Ensure the front desk is neat and presentable at all times
• Provide concierge services like arranging transport, giving directions, etc.

Requirements:

• High school diploma or equivalent
• Previous experience in a hotel or customer service role is a plus
• Proficiency in MS Office and hotel management software (e.g., OPERA, IDS, etc.)
• Excellent communication and interpersonal skills
• Good command of English and local language
• Ability to handle stressful situations and remain calm under pressure
• Presentable and well-groomed appearance
• Willingness to work in shifts, including weekends and holidays

Job Type: Full-time

Pay: ₹20,000.00 - ₹21,692.64 per month

Language:

• English (Preferred)

Expected Start Date: 22/07/2025