Receptionist/Administrator

As a Receptionist at our company, your role will involve being the first point of contact for visitors and clients. You will be responsible for managing the front desk, handling incoming calls, and providing administrative support to ensure the smooth operation of the office. - **Front Desk Management:** - Greet and welcome visitors warmly and professionally. - Direct visitors to the appropriate person or department and manage visitor logs. - **Communication:** - Answer, screen, and forward incoming calls, taking messages when necessary. - Respond to inquiries via phone, email, and in person. - **Administrative Support:** - Perform clerical duties such as filing and mailing documents. - Maintain reception area and front desk supplies in an organized and stocked manner. - **Appointment Scheduling:** - Manage and schedule appointments for staff and coordinate meeting room bookings. - Assist in organizing meetings, conferences, and events. - **Data Entry:** - Enter and maintain accurate data in various systems. - Assist in maintaining databases and updating contact lists. - **Customer Service:** - Provide exceptional service to clients and visitors, addressing their needs promptly and professionally. - Help resolve customer inquiries or issues in a timely manner. - **Collaboration:** - Work closely with other administrative staff and departments to support office operations. - Assist with additional tasks and projects as assigned by management. **Qualifications:** - High school diploma or equivalent; an associate's degree or relevant certification is a plus. - Proven experience as a receptionist or in a similar role. - Excellent verbal and written communication skills. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfort with office equipment. - Strong organizational skills and attention to detail. - Ability to handle multiple tasks in a fast-paced environment. - Friendly demeanor, professional appearance, and strong interpersonal skills. In terms of working conditions, you can expect to work in an office environment with regular hours, with occasional overtime during busy periods. If you are interested in this position, please submit your resume and a cover letter detailing your relevant experience to [insert contact email/website]. This job is full-time and comes with benefits such as cell phone reimbursement, internet reimbursement, and provident fund. The schedule is a day shift with fixed hours, and proficiency in English is preferred. The work location is in person. Feel free to customize this job description according to the specific needs and culture of your organization!,