Receptionist

Position:

Location:

Industry:

Responsibilities:

• Greet and assist patients with a warm, professional attitude.
• Manage appointment bookings, confirmations, and scheduling.
• Handle patient inquiries regarding treatments, services, and pricing (as guided).
• Maintain reception area cleanliness and a calm environment.
• Coordinate with dermatologists, therapists, and clinic staff for smooth workflow.
• Maintain patient records, registration forms, and follow-up logs.
• Manage billing, invoices, and basic cash handling.
• Ensure patient privacy and maintain confidentiality.
• Handle calls, WhatsApp/DM queries, and walk-ins professionally.
• Support the clinic in administrative tasks as needed.

Requirements:

• Excellent communication & customer service skills.
• Pleasant personality with a patient-focused approach.
• Experience in a dermatology/aesthetic clinic preferred (not mandatory).
• Basic computer knowledge (Excel, CRM, booking apps).
• Ability to multitask and work under pressure.
• Good command of English and Hindi.

Preferred Qualities:

• Well-groomed & presentable.
• Punctual, responsible, and proactive.
• Sales-friendly mindset (to assist in treatment upgrades when needed).