Posted:1 day ago| Platform: SimplyHired logo

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Job Type

Full Time

Job Description

Location: Shah’s Cancer & Robotic Surgery Centre, SF-203, Olive Greens, Gota, S.G. Highway, Ahmedabad
Position Type: Full-time | Front Desk Operations

Key Responsibilities:

  • Front Desk Management:
  • Greet patients and visitors with warmth and professionalism.
  • Maintain a calm and organized reception area.
  • Appointment Handling:
  • Schedule, confirm, and manage patient appointments.
  • Coordinate with doctors for OPD schedules and follow-up planning.
  • Telecommunication:
  • Answer phone calls, WhatsApp messages, and route queries appropriately.
  • Maintain polite and empathetic communication with patients and relatives.
  • Administrative Support:
  • Maintain and update patient records (digital & physical).
  • Assist in preparing billing slips, reports, and referral documents.
  • Clinic Coordination:
  • Coordinate with medical officer, nurses, housekeeping, and IT support when needed.
  • Monitor waiting area conditions, cleanliness, and patient flow.
  • Take Google reviews from patients.

Eligibility & Skills:

  • Graduate with good communication skills in English, Hindi & Gujarati.
  • Basic computer proficiency (MS Office, Google Sheets, WhatsApp Web).
  • Prior experience in a healthcare or clinic setup preferred.
  • Polite, punctual, and patient-friendly attitude is essential.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • total work: 2 years (Required)

Work Location: In person

Expected Start Date: 01/09/2025

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