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Receptionist

0 years

1 - 2 Lacs

Posted:12 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Role: Receptionist (Male)

We are seeking a well-groomed, courteous, and customer-oriented Receptionist to join our front office team at our star-rated hotel. As the first point of contact for guests, you will play a key role in delivering a warm welcome, managing check-in/check-out procedures, and ensuring guest satisfaction throughout their stay.

Key Responsibilities:

  • Greet and welcome guests in a friendly and professional manner.
  • Manage check-in and check-out procedures smoothly.
  • Handle guest queries, provide accurate information about hotel services and local attractions.
  • Answer and manage incoming calls, emails, and room bookings.
  • Coordinate with housekeeping, room service, and other departments for guest needs.
  • Handle guest complaints gracefully and escalate when needed.
  • Maintain front desk cleanliness and adhere to hotel protocols.

Requirements:

  • Minimum qualification: Diploma in Hotel Management.
  • Proven experience in hotel front desk or hospitality is preferred.
  • Proficient in English (spoken & written); knowledge of other languages is a plus.
  • Excellent communication and interpersonal skills.
  • Pleasant personality with professional appearance.
  • Ability to work flexible shifts, including weekends and holidays.

Benefits:

  • Competitive salary + incentives
  • Accommodation (if applicable)
  • Staff training and growth opportunities
  • Employee discounts and perks

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

  • Day shift

Work Location: In person

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