Receptionist - Full Time

Location: Receptionist
Department: Front Office
Experience Required: 2–3 Years
Employment Type: Full-Time

Job Summary

We are seeking a courteous and organized Hospital Receptionist with 2–3 years of relevant healthcare experience to manage front-desk operations efficiently. The ideal candidate will serve as the first point of contact for patients, visitors, and healthcare professionals, ensuring a smooth and welcoming experience while maintaining accuracy in administrative and patient-related tasks.

Key Responsibilities

• Greet and assist patients, visitors, and staff in a professional and empathetic manner
• Manage patient registration, appointment scheduling, and check-in/check-out procedures
• Verify patient details, insurance information, and referral documents
• Handle incoming calls, emails, and inquiries; route calls to appropriate departments
• Maintain and update patient records in Hospital Information Systems (HIS) or EMR software
• Coordinate with doctors, nurses, and administrative staff for smooth patient flow
• Collect fees, generate receipts, and manage billing-related documentation as required
• Ensure compliance with hospital policies, patient confidentiality, and HIPAA standards
• Manage waiting areas to ensure cleanliness, comfort, and orderly patient flow
• Handle patient concerns or complaints calmly and escalate when necessary

Required Skills & Qualifications

• 2–3 years of experience as a receptionist or front-office executive in a hospital or healthcare facility
• High school diploma or equivalent; certification in healthcare administration is a plus
• Familiarity with hospital procedures, medical terminology, and insurance processes
• Proficiency in MS Office and hospital management software
• Excellent communication, interpersonal, and customer service skills
• Strong organizational and multitasking abilities
• Ability to work under pressure in a fast-paced healthcare environment

Preferred Attributes

• Polite, patient-focused, and empathetic attitude
• Strong attention to detail and accuracy
• Ability to work shifts, including weekends or holidays if required

Job Type: Full-time

Pay: ₹9,077.40 - ₹14,000.00 per month

Benefits:

• Paid time off
• Provident Fund

Work Location: In person