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Jobs in govindpuram
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M/s Hotel Parth Inn
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Receptionist / Front Office Executive

Receptionist / Front Office Executive

M/s Hotel Parth Inn

5 - 31 years

1 - 2 Lacs

govindpuram ghaziabad

Posted:17 hours ago| Platform: Apna logo

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Skills Required

payments processing data transportation timing

Work Mode

On-site

Job Type

Full Time

Job Description

Guest Services: Greeting guests, registering them, assigning rooms, and issuing keys or key cards. Reservations & Bookings: Managing incoming calls and emails to take reservations, cancel bookings, and make changes as needed. Check-out & Payments: Preparing guest bills, processing payments, verifying credit card information, and settling accounts. Guest Assistance: Answering guest questions, providing information about hotel facilities and local attractions, and assisting with requests. Complaint Resolution: Handling guest complaints and escalating critical issues to supervisors or relevant departments. Administration: Answering phones, transferring calls, taking messages, filing, data entry, and maintaining accurate guest records. Concierge Services: Arranging travel, booking theatre tickets, or coordinating transportation services for guests. Supervise and Train: Oversee housekeeping staff, including room attendants and laundry personnel, and train new employees on cleaning methods, safety, and hotel policies. Job Timing :-8A.M. To 8P.M (Day Shift) Night Shift 7P.M. To 8:30A.M. Monthly To Holiday Any Days Your Choice

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Receptionist / Front Office Executive

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5.0 - 31.0 yrs

INR 1 - 2 Lacs

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Receptionist / Front Office Executive