Room Mein Beding Dusting Karna Customer Ko Room Mein Chhod Ke Aana Khana Dekar Aana Restaurant Mein Table Ki Setting karna Hotel Ki Laundry wale ko laundry la kar dena etc. Duty Time Per Mobile chalana Allowed nahi ha
रूम में डस्टिंग करना हा रूम में चादर बिछाना हा गेस्ट को खाना देना, गेस्ट का सामान रूम में ड्रॉप कर का आना गेस्ट को रूम में ड्रॉप कर का आना आदि।
A hotel receptionist works at the front desk, serving as the first point of contact for guests by handling check-ins and check-outs, managing reservations, processing payments, answering inquiries, and providing concierge services like booking tours and transportation. They are responsible for maintaining a positive guest experience, resolving issues, coordinating with other hotel staff, and keeping the reception area organized. Job Timing 8A.M. To 8P.M. Monthly Holiday 2Days
Cleaning and Tidying: Dusting and polishing furniture, cleaning windows, vacuuming carpets, and other surfaces Bed Making: Changing bed linens, making the bed, and ensuring everything is neat and tidy for guests. Waste Disposal: Removing trash, used food service items, and other debris from guest rooms. Guest Orders: Taking food and beverage orders from guests and relaying them to the kitchen. Order Preparation: Preparing and arranging food and beverages on trays for timely delivery. Delivery: Delivering orders to guests' rooms, ensuring proper presentation and temperature. Customer Service: Providing a high level of customer service, responding to guest inquiries, and ensuring guest satisfaction. Menu Knowledge: Possessing thorough knowledge of the menu and ability to describe food and beverage selections to guests. Guest Interaction: Greet guests warmly and escort them to their tables. Present menus, describe daily specials, and answer questions about ingredients and allergens. Offer menu recommendations based on guest preferences. Monitor guest satisfaction throughout the meal. Handle guest complaints and concerns efficiently. Order Management & Service: Take accurate food and drink orders, using order slips or POS software. Communicate orders clearly to the kitchen and bar staff for timely preparation. Serve food and beverages promptly and professionally. Ensure food orders are prepared correctly and presented well. Dining Area & Table Management: Set up tables with linens, silverware, and glasses. Maintain a clean, tidy, and organized dining area. Clear dirty dishes, glasses, and silverware from tables. Job Time:- 8A.M. To 8P.M. Month 2 Day Holiday
Guest Services: Greeting guests, registering them, assigning rooms, and issuing keys or key cards. Reservations & Bookings: Managing incoming calls and emails to take reservations, cancel bookings, and make changes as needed. Check-out & Payments: Preparing guest bills, processing payments, verifying credit card information, and settling accounts. Guest Assistance: Answering guest questions, providing information about hotel facilities and local attractions, and assisting with requests. Complaint Resolution: Handling guest complaints and escalating critical issues to supervisors or relevant departments. Administration: Answering phones, transferring calls, taking messages, filing, data entry, and maintaining accurate guest records. Concierge Services: Arranging travel, booking theatre tickets, or coordinating transportation services for guests. Supervise and Train: Oversee housekeeping staff, including room attendants and laundry personnel, and train new employees on cleaning methods, safety, and hotel policies. Job Timing :-8A.M. To 8P.M (Day Shift) Night Shift 7P.M. To 8:30A.M. Monthly To Holiday Any Days Your Choice
Cleaning and Sanitation: Dusting surfaces, vacuuming carpets, mopping floors, cleaning and sanitizing kitchens and bathrooms, deep cleaning, window cleaning, and proper waste disposal. Laundry and Linen: Changing bed linens and towels, washing, drying, and folding laundry, and keeping the linen room stocked. Supply Management: Monitoring and replenishing toiletries and cleaning supplies, and managing the inventory of cleaning products. Equipment Handling: Safe and proper use of cleaning equipment, and cleaning and storing equipment after use. Safety and Reporting: Following safety and sanitation policies, reporting maintenance or damage issues, and handling lost and found items. Interpersonal Skills: Working effectively with guests and team members, and communicating clearly with supervisors.
Guest check-in and check-out: Greet guests, register them, issue room keys, explain hotel policies, and process check-outs and payments accurately. Reservation management: Book rooms via phone, email, or online systems, update availability, and manage cancellations and modifications. Customer service: Address guest inquiries and complaints professionally, provide information about hotel facilities and local attractions, and fulfill special requests like wake-up calls. Communication: Serve as the primary point of contact for guests and coordinate with other departments, such as housekeeping, maintenance, and food and beverage, to ensure guest needs are met.
Cleaning & Sanitation: Washing dishes, utensils, pots, pans; cleaning floors, surfaces, equipment; taking out trash; maintaining hygiene standards. Table & Station Setup: Setting tables with linens, cutlery, glassware; resetting after guests; stocking server stations with napkins, condiments, trays. Guest Assistance: Greeting guests, seating them, offering water, delivering drinks, answering basic questions, handling minor issues. Kitchen Support: Assisting chefs, organizing supplies, managing food storage, ensuring efficient workflow. Inventory & Maintenance: Monitoring supplies (crockery, cutlery), reporting shortages, checking for maintenance issues. Staff Coordination: Supporting waitstaff and kitchen teams, potentially overseeing junior staff, ensuring smooth service flow.