Receptionist / Front Office Executive

Aceasis Wellness Solution Private Limited

0 - 31 years

1 - 2 Lacs

new alipur kolkata/calcutta

Posted:4 months ago| Platform: Apna logo

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Skills Required

marketing assessment upselling

Work Mode

On-site

Job Type

Full Time

Job Description

A Telesales Representative's primary duty is to generate sales by contacting potential and existing customers via phone, building relationships, and closing deals. They are also responsible for understanding customer needs, providing product information, handling objections, and maintaining accurate records of interactions. Additionally, they may contribute to lead generation for the wider sales team and follow up on marketing campaigns. Here's a more detailed breakdown of their responsibilities: Core Sales Activities: Outbound Calling: Making a high volume of calls to potential customers to introduce products or services. Lead Generation: Identifying and qualifying potential customers through various methods like cold calling. Needs Assessment: Engaging with customers to understand their requirements and tailor solutions. Product Knowledge: Developing a strong understanding of the products or services being offered to effectively address customer inquiries. Objection Handling: Addressing customer concerns and objections to successfully close sales. Closing Sales: Utilizing sales techniques to finalize deals and achieve sales targets. Relationship Building: Establishing and maintaining strong customer relationships to encourage repeat business. Upselling/Cross-selling: Identifying opportunities to offer additional or upgraded products or services. Following up: Maintaining contact with customers after a purchase to ensure satisfaction and identify future sales opportunities. Meeting Sales Targets: Consistently achieving or exceeding individual and team sales quotas.

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Receptionist / Front Office Executive