Receptionist

City Montessori School (CMS)

2 - 4 years

0 Lacs

lucknow

Posted:-1 days ago| Platform:

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Skills Required

front desk receptionist activities telephone operating guest handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Answering the phone, taking messages and redirecting calls to respective Incharges /Staff in the campus/department.
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide friendly and efficient service to all visitors and callers.
Creating and maintaining updated documents and spreadsheets.
Overseeing the sorting and distribution of incoming mails.
Coordinating with staff/ students or visitors .
Updating Incharges or staff on serious issues and queries of parents/stakeholders.
Being cordial with Parents/ Visitors and assisting them on their requirements.
Ability to manage the Front Desk of the Campus.

Required Skills

Excellent communication skills: Both verbal and written.
Customer service skills: Ability to handle inquiries and resolve issues professionally
Multitasking and organizational skills: Handle multiple tasks simultaneously and maintain a organized work flow.
Proficiency in Microsoft Office Suite: Word, Excel, Outlook, etc.
Typing skills: Accuracy and speed in typing and data entry.

Qualifications

Graduation or Post Graduation in any field.
Previous office experience, preferably in an educational environment.

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