Receptionist

!!! Greeting of the Day!!!

Job Opportunity for the profile of Receptionist.

Company Name: Chetana Education

Company Website: : www.chetanaeducation.com

Designation: Receptionist.

Industry: Publication

Experience: 1+ Year

Location: Lowerparel

Salary: 15 k to 25 k

Company Profile:

Chetana Education is K-12 Educational Publisher in India. It has been a major force in K12 segment with more than 1000 titles published every year and more than 10 million books published in English, Hindi, Marathi, Gujarati, Bengali and Tamil language. Chetana books are referred not only in India but UAE, Srilanka, Nepal and Afghanistan. Chetana Education is among top 3 educational publishers in Maharashtra providing complete range of High Quality books for Pre-primary, Primary, Secondary and Junior college sections for Maharashtra State Board and for CBSE and ICSE board schools. Firefly Plus, Nine Hats, Magic Lamp, Little Star, Magic World, Grade Me, Master Key, Self Study, Ideal Test Papers are the registered brands of Chetana Education.

Responsibilities:

· EPBX Operation: Efficiently operate the EPBX system to handle incoming and outgoing calls, transferring calls to appropriate departments or individuals, and taking messages when necessary. Ensure that all calls are answered promptly and professionally.

· Customer Service: Greet visitors, clients, and employees with a warm and welcoming demeanor. Provide accurate information and assistance in a courteous and helpful manner. Direct visitors to the appropriate person or department.

· Administrative Support: Assist with various administrative tasks such as sorting and distributing mail, managing appointments and schedules, organizing meetings, and maintaining office supplies. Handle basic clerical duties, including data entry and filing.

· Security: Monitor and manage the entrance area, ensuring the security of the premises by controlling visitor access and maintaining visitor logs. Follow security protocols and procedures to maintain a safe environment.

Requirements:

· Proven experience as a receptionist, preferably with EPBX experience.

· Proficient in operating EPBX systems, including call handling, transferring, and voicemail management.

· Excellent verbal and written communication skills, with a professional and friendly demeanor.

· Strong customer service and interpersonal skills, with the ability to handle various personalities and situations.

· Organizational and multitasking abilities, with attention to detail and accuracy.

· Proficient in using computer applications such as Microsoft Office (Word, Excel, Outlook).

· Familiarity with basic administrative tasks and office equipment.

· Ability to maintain confidentiality and handle sensitive information.

· Flexibility to work in shifts, including evenings and weekends if required.

· High school diploma or equivalent; additional certification in EPBX operation or related field is a plus.

Walk in at below Address:

Chetana Education Limited |

4th Floor, B Wing, Block E, Trade Link, Kamala City,

Above Bombay Canteen,

Senapati Bapat Marg,

Lower Parel (W), Mumbai 400 013. | Office : +91-22-6245 6000 |

Date & Time: 12th November between 11 AM to 1 PM & 3 PM to 6 PM

Regards,

Pradnya HR Executive

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Supplemental Pay:

• Yearly bonus

Experience:

• Front desk - Receptionist: 3 years (Preferred)

Language:

• English (Preferred)

Work Location: In person