Receptionist at godrejhill branch

Key Responsibilities:

Front Desk Operations:

* Welcome members and visitors with a friendly and professional demeanor.
* Manage phone calls, emails, and inquiries regarding classes, memberships, and gym services.* Maintain a clean and organized reception area.* Handle member check-ins and ensure accurate attendance tracking.* Address customer questions, complaints, and concerns promptly and effectively.

Sales and Membership Growth:

* Actively promote gym memberships, class packages, and retail products to potential clients.
* Conduct tours of the facility to showcase gym amenities and programs.* Follow up on leads generated through marketing campaigns and walk-ins.* Assist in achieving monthly sales and revenue targets.

Administrative Duties:

* Maintain accurate records of memberships, contracts, and sales.
* Process payments and manage daily cash handling and reporting.* Support the team in scheduling classes and coordinating bookings.

Qualifications and Skills:

* High school diploma or equivalent; additional certifications in sales or customer service are a plus.
* Previous experience in a receptionist, sales, or customer service role, preferably in the fitness or sports industry.* Excellent interpersonal and communication skills.* Proactive, self-motivated, and able to work independently or as part of a team.* Strong organizational skills and attention to detail.* Familiarity with gym management software is a plus.

Job Types: Full-time, Fresher

Pay: ₹9,000.00 - ₹15,000.00 per month

Experience:

• Microsoft Office: 1 year (Preferred)
• Direct sales: 1 year (Preferred)
• Front desk - Receptionist: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Required)

Location:

• Kalyan, Maharashtra (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person