Receptionist

Job Description:

Job Title : Receptionist
Division : Administration
Reporting to : Department Head
Location : Madurai

Experience: 0 to 2 Years

Purpose of the position:
Responsible for Directing call and visitors to the appropriate staff. Responsible for up keeping offront office

Job Responsibilities:
1. Greeting patients & visitors politely and provide necessary information2. Ensuring that the appointment system is run efficiently, monitor the flow of patients toand from consulting room3. Managing queues through telephone and face to face interaction.4. Handling VIP patients5. Ensure patients are informed if a doctor is running late or called out.6. Respond to all queries and requests for assistance from patients and other visitors tothe practice as appropriate.7. Receive and make calls as required and Divert calls and take messages as appropriate8. Pick up and deliver the courier and parcel to concerned division9. Keep reception areas clean and tidy.10. Assist in preparation of meetings, conferences11. Record maintenance such as message taking, mail receipt/dispatch, visitor detail etc12. Additional duties as assigned or deemed necessary for effective business operations

Key Result Area (KRA):

1. Patient / visitor feedback
2. Cleanliness of Front office3. Telephone call handling – call divert / taking and passing message4. Record maintenanceAcademic & trades qualifications

Qualification :
Any Degree with Computer skill

Job Types: Full-time, Permanent

Pay: ₹11,000.00 - ₹15,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Provident Fund

Schedule:

• Rotational shift

Work Location: In person