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R&D Lead Product Innovation (Medical-Legal)

8 - 12 years

20 - 25 Lacs

Posted:Just now| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job_Description":"

About the Role
We are seeking an innovative and strategic R&D Lead to build and guide our Research & Development (R&D) department.This leadership role is designed to fuel the next phase of growth by enhancingcurrent services and developing new ideas, solutions, and offerings withinthe medical-legal industry .
The R&D Lead will explore industry challenges, leadstructured research initiatives, design scalable services, and deliverforward-looking solutions that address evolving industry needs. This role isideal for someone with strong domain knowledge and a passion for drivingmeasurable innovation through deep industry insight.

Key Responsibilities
Strategic Planning & Direction
  • Drive the vision and strategy for research and development initiatives aligned with organizational goals and market direction in the medical-legal industry.
  • Identify and prioritize service innovation opportunities through structured research, feedback analysis, and industry benchmarking.
  • Translate research findings into scalable, high-impact service models that can enhance existing operations or create new business streams.
    Research Development & Innovation
    • Lead the design and refinement of new service offerings (e.g., EHR Tool, Risk-based review formats, and review criteria enhancements).
    • Drive improvements to existing processes by introducing standardization, documentation upgrades, and workflow optimization.
    • Coordinate and oversee prototype development and internal pilot testing, ensuring measurable outcomes and feasibility.
      Cross-Functional Collaboration
      • Collaborate with Operations, QA, Compliance, Sales, and Product teams to validate service relevance, feasibility, and compliance.
      • Facilitate feedback sessions with internal teams and stakeholders to refine solutions and increase operational buy-in.
      • Act as the central liaison between the R&D function and other departments for idea exchange and rollout planning.
        Research Execution & Reporting
        • Manage the full research cycle, including problem scoping, idea evaluation, documentation, pilot oversight, and handoff for production.
        • Maintain detailed research logs, SOPs, feasibility reports, and documentation for knowledge sharing and training.
        • Prepare and present quarterly updates, innovation impact reports, and pilot outcomes to senior leadership.
        • Track emerging trends, competitor offerings, and market gaps to ensure LezDo remains competitive and proactive in-service innovation.

          Specific Tasks
          • Identify service gaps and improvement opportunities by analyzing workflows, quality metrics, client feedback, and industry trends within the medical-legal domain.
          • Develop structured research plans for new or enhanced service ideas, including defining objectives, scope, methodology, and expected outcomes.
          • Support the creation and testing of service prototypes, such as new screening frameworks, documentation formats, or review process enhancements.
          • Coordinate internal pilot programs, ensuring timely execution, clear roles, data collection, and reporting of performance results.
          • Document findings, SOPs, and process flows based on research outcomes for knowledge sharing and operational deployment.
          • Engage with cross-functional teams (Operations, QA, Sales, Compliance) to validate the relevance, feasibility, and scalability of proposed solutions.
          • Collect feedback from internal stakeholders and incorporate insights to refine services or workflows before production deployment.
          • Track research progress and maintain dashboards, reports, or logs to communicate updates and ensure accountability.
          • Assist in developing training content and internal briefings for new services or optimized processes based on research outcomes.
          • Monitor compliance and risk factors related to newly designed workflows or documentation practices and highlight potential mitigation strategies.


            Required Skills & Qualifications
            • Currently employed at the Salem location in the Medical Data Analysis department , holding a position of Senior Associate or above (including Executive, Senior Executive, or Team Lead levels).
            • Strong understanding of legal-medical workflows, including chronology creation, case triage, screening, and QA processes.
            • Demonstrated ability to analyze service or tool performance, identify inefficiencies, and recommend improvements.
            • Excellent communication skills \u2013 both written and verbal \u2013 to articulate research findings, service concepts, and strategic ideas to internal teams and leadership.
            • Strong organizational and project management abilities, capable of handling multiple research initiatives and tracking progress toward defined outcomes.
            • Ability to gather and interpret feedback from stakeholders (internal and external) to shape service or product models.
            • High attention to detail in documentation, reporting, and process drafting (e.g., SOPs, feasibility reports, and pilot plans).
            • Ability to work independently, manage priorities, and take ownership of research deliverables with minimal supervision.
            • Strong critical thinking and decision-making skills to evaluate concepts and determine feasibility or risks.
            • Familiarity with basic research techniques such as competitor benchmarking, user need analysis, or workflow mapping is a plus.

              Preferred Attributes
              • Strong interest in innovation and problem-solving with the ability to contribute ideas and think creatively about service or product improvement.
              • Foundational understanding of medical-legal workflows such as chronology review, screening, client SOPs, or quality assurance.
              • Willingness to learn and actively participate in pilot initiatives, process testing, and research-based service development.
              • Good analytical and documentation skills, with an eye for identifying inefficiencies or improvement opportunities.
              • Effective collaborator with the ability to work across teams, share insights, and communicate constructively.
              • Eagerness to grow into a strategic role and contribute to long-term innovation within the organization.

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Lezdo Techmed
Lezdo Techmed

Law Practice

Alpharetta Georgia

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