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Cloud Kinetics
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RCA Manager

RCA Manager

Cloud Kinetics

3 - 7 years

4 - 8 Lacs

Mumbai

Posted:2 months ago| Platform:

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Skills Required

RCA automation incident management SRE SRE Engineering

Work Mode

Work from Office

Job Type

Full Time

Job Description

Requirements Lead and manage the RCA process for all SRE incidents, ensuring athorough and timely investigation. Facilitate RCA workshops, guiding teams through a structuredanalysis to identify the root cause of incidents. Document RCA findings and recommendations in a clear and concisemanner. Work with SRE engineers and developers to implement correctiveactions and preventative measures based on RCA findings. Analyze trends in incident data to identify areas for improvement insystem design, monitoring, and automation. Develop and implement best practices for RCA within the SRE organization. Stay up-to-date on the latest SRE practices and incident responsemethodologies. Collaborate with other teams (e.g., security, product) to ensure aholistic approach to incident management. Mentor and coach SRE engineers on effective RCA techniques. Track and report on key metrics related to incident management and RCAeffectiveness.

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RCA Manager