Role & responsibilities Key Responsibilities Ground Execution & Operational Discipline Oversee daily logistics operations across hubs and spokes. Ensure day-to-day adherence to operational protocols, stock handling, and compliance standards. Maintain spoke readiness and support continuous improvement in ground-level execution. Logistics & Turnaround Time (TAT) Monitoring Ensure timely sample pickup and delivery to hub with TAT 2.5 hours . Track real-time logistics performance and escalate delays proactively. Coordinate with vendors, transporters, and staff for seamless movement of samples and materials. Attendance & Store Operations Monitor attendance compliance of logistics and store staff. Ensure store uptime and availability of essential items as per daily requirements. Maintain accurate stock records and coordinate replenishment requests. Customer Service & Complaint Management Track and resolve customer complaints (internal & external) within 48 hours . Collaborate with logistics, pharmacy, diagnostics, and administrative teams for resolution. Maintain a complaint register with status updates and closure reports. Coordination & Reporting Provide daily/weekly updates on logistics performance, TAT, attendance, and complaint closure. Support the Head Logistics & SCM in implementing best practices and compliance. Assist in training ground staff on operational SOPs and customer service standards. Skills & Attributes Strong execution and operational discipline. Problem-solving ability with focus on TAT and service quality. Good communication and coordination skills. Customer service orientation. Ability to manage ground staff and enforce compliance.
Role & responsibilities The Head of Marketing will be responsible for driving patient flow, enhancing brand visibility, and achieving revenue growth for the Medical College & Hospital. The role involves developing and executing marketing strategies across B2C, B2B, and D2C channels, ensuring consistent lead generation, conversions, and brand positioning. The incumbent will also be accountable for achieving monthly targets, optimizing footfall growth, and building strong stakeholder relationships to strengthen the institutions market presence. Design and implement strategies to ensure consistent patient inflow across all departments. Monitor and analyze patient acquisition patterns to identify areas for improvement. Collaborate with hospital operations to enhance patient experience and retention. Develop and execute marketing campaigns for hospital services, specialty departments, and academic programs. Drive B2C and B2B sales initiatives to meet defined monthly targets. Partner with corporates, insurance companies, and referral networks for business development. Build and strengthen the hospital and medical college brand through integrated marketing strategies. Oversee digital marketing, PR, media relations, and community outreach programs. Ensure consistent messaging across print, digital, and on-ground campaigns. Drive lead generation through multiple channels (online campaigns, camps, referrals, outreach programs). Achieve targeted conversion ratios across B2C, B2B, and D2C segments. Implement CRM systems to track leads, conversions, and campaign ROI. Ensure footfall growth per SPOC (Single Point of Contact) is tracked on a Month-on-Month (MOM) % basis. Establish clear targets for patient footfall, student admissions, and service enrollments. Regularly present performance dashboards and insights to senior management. Lead and mentor the Marketing & Business Development team. Align cross-functional teams (doctors, academic staff, operations) for coordinated marketing efforts. Build partnerships with schools, corporates, NGOs, and healthcare networks. Key Performance Indicators (KPIs) Patient inflow growth across departments. Achievement of monthly targets (B2C, B2B, D2C). Number of qualified leads generated and conversion ratio. Footfall growth per SPOC (MOM %). Brand visibility and digital engagement metrics. Revenue growth contribution from marketing initiatives.
Role & responsibilities The Head of Logistics & SCM will be responsible for ensuring seamless, cost-efficient, and compliant supply chain operations for the Medical College & Hospital. The role includes overseeing procurement, inventory, storage, and distribution of medical, diagnostic, and pharmacy products, while maintaining >95% stock availability, ensuring temperature-controlled dispatch, and optimizing logistics costs within organizational benchmarks. Oversee end-to-end stock maintenance of pharmacy, diagnostic kits, surgical items, and consumables. Ensure uninterrupted stock availability (>95%) across hubs and spokes to avoid shortages. Implement demand forecasting, ABC analysis, and reorder level monitoring for effective inventory planning. Monitor and manage timely dispatch and arrival of diagnostic samples, reagents, and pharmacy products. Ensure hub turnaround time (pickup lab receipt) adheres to agreed Service-Level Agreements (SLAs). Maintain strict compliance with cold chain/temperature log protocols with zero deviations. Optimize supply chain operations to maintain distribution/logistics costs 2.5% of revenue . Identify and implement cost-saving initiatives without compromising service quality. Negotiate and manage vendor contracts for procurement, storage, and transportation. Ensure adherence to healthcare logistics regulations, NABH/NABL/Drug Control norms, and hospital policies. Conduct regular audits of warehouses, stockrooms, and transport operations. Implement digital SCM solutions (ERP, inventory software, tracking tools) for process efficiency. Lead and mentor the Logistics & SCM team for operational excellence. Collaborate with pharmacy, laboratory, procurement, and hospital administration teams for coordinated supply chain management. Drive training programs to instill best practices in storage, handling, and dispatch. Key Performance Indicators (KPIs) Stock availability across hubs and spokes maintained at >95%. Zero stock-outs for pharmacy, diagnostics, and critical consumables. Hub turnaround time (pickup lab receipt) with 0 deviations from temperature logs. Distribution/logistics cost 2.5% of revenue . On-time delivery performance (98%). Compliance with statutory, safety, and quality norms.
Role & responsibilities The Head of Accounts will be responsible for ensuring the financial integrity, transparency, and compliance of the entire Finance & Accounts vertical of the Medical College & Hospital. The role involves strategic financial planning, accurate reporting, variance analysis, and proactive measures to minimize margin leakage, while supporting institutional growth and sustainability. Establish and maintain robust internal controls, processes, and audit mechanisms. Ensure compliance with statutory requirements, tax laws, and regulatory guidelines (Income Tax, GST, PF, ESI, etc.). Oversee the preparation and timely finalization of monthly, quarterly, and annual financial statements, including Profit & Loss, Balance Sheet, and Cash Flow. Ensure timely monthly Profit & Loss (P&L) maintenance and reporting to management. Provide accurate financial forecasts, budgets, and variance analysis. Monitor and maintain variance between forecast vs. actual within 5% . Provide actionable insights on deviations and recommend corrective measures. Track key financial KPIs, hospital revenue streams, academic fees, and operating costs. Lead, mentor, and develop the Accounts team for high performance and compliance orientation. Collaborate with hospital operations, procurement, HR, and academic departments for financial planning and monitoring. Serve as the financial advisor to senior leadership on strategic decision-making.
Role & responsibilities Own the P&L of the Diagnostics & Pharmacy vertical and ensure achievement of EBITDA targets. Lead the scaling-up strategy , including planned spoke rollouts and market expansion. Drive business growth through patient acquisition, retention, and partnerships (B2C, D2C, B2B). Ensure robust financial discipline , transparent reporting, and cost optimization across operations. Oversee supply chain, procurement, and logistics to guarantee uninterrupted stock availability and efficiency. Build and maintain compliance with regulatory standards (diagnostics and pharmacy). Collaborate with cross-functional heads (Finance, Marketing, SCM, Operations) to deliver on business objectives. Lead, coach, and inspire high-performing teams to achieve organizational goals. Monitor business performance through well-defined KPIs and MIS dashboards . Identify and implement digital and process innovations to improve patient experience and operational efficiency.
Role & responsibilities Position Overview The Incubation Manager will lead the incubation and innovation activities of the college by nurturing student startups, fostering entrepreneurship, and building industry, investor, and ecosystem partnerships. Qualifications Masters degree in Engineering/Management/Entrepreneurship/Innovation/Business Administration (MBA preferred). Additional certifications in entrepreneurship, incubation management, or innovation management desirable. Experience 8 years of relevant experience in startup incubation, innovation management, entrepreneurship development, or corporate innovation. Proven track record of working with startups, accelerators, or corporate innovation programs. Strong network with industry, investors, and startup ecosystem bodies.
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Role & responsibilities Position Overview The Aptitude Trainer will design and deliver training sessions to enhance the employability skills of students by preparing them for campus placements, competitive exams, and higher education entrance tests. Qualifications Masters degree in Mathematics/Statistics/English/Management or related discipline. Strong command over Quantitative Aptitude, Logical Reasoning, Data Interpretation, and Verbal Ability. Experience 4–6 years of experience as an aptitude/placement trainer in engineering colleges, training institutes, or corporate training programs. Experience in preparing students for placement drives, GATE, GRE, CAT, or other competitive examinations. Key Performance Indicators (KPIs) Training Delivery : Number of hours/sessions delivered across all 9 disciplines in each semester. Student Improvement : Measurable improvement in mock test scores, aptitude assessments, and pre-placement tests. Placement Readiness : Percentage increase in students clearing aptitude rounds of campus recruitment drives. Program Design : Development of structured training modules, test banks, and practice assessments. Feedback & Impact : Average student satisfaction scores from training sessions and workshops. Collaboration : Coordination with Placement Cell to align training with industry recruitment patterns. Preferred candidate profile Masters degree in Mathematics/Statistics/English/Management or related discipline. Strong command over Quantitative Aptitude, Logical Reasoning, Data Interpretation, and Verbal Ability.
Roles and Responsibilities Prepare high-quality continental cuisine dishes for patients, staff, and visitors at the hospital. Manage kitchen operations to ensure efficient food preparation, presentation, and service. Maintain cleanliness and hygiene standards in the kitchen area according to NABH guidelines. Collaborate with other departments (e.g., housekeeping) to ensure seamless service delivery. Develop menus that cater to diverse dietary needs of patients with special requirements. Desired Candidate Profile 5-8 years of experience as a Chef de Partie or similar role in a hotel or healthcare setting. Strong knowledge of Continental cuisine cooking techniques and ingredients. Ability to work effectively under pressure during peak hours and maintain attention to detail. Familiarity with NABH regulations and standards for healthcare services.
Key Responsibilities: Manage day-to-day bookkeeping and accounting functions. Prepare financial statements, ledgers, and reconciliation reports. Ensure compliance with statutory requirements and internal policies. Support audits, taxation, and financial planning activities. Coordinate with finance teams at RIT during weekly visits. Provide financial insights for management decision-making. Skills Required: Strong knowledge of accounting principles, Tally/ERP, and MS Excel. Good analytical and problem-solving skills. Ability to work independently and meet deadlines. Strong communication and interpersonal skills. Benefits: Transport and meals provided. Opportunity to work across locations. Competitive salary (Negotiable based on experience). Location: Head Office (with weekly 2 visits to RIT, Chembarabakkam) Educational Qualification Must have passed C.A
Job Summary The Senior HR Professional will lead and direct the functions of the Human Resources department, aligning HR strategies with the institution's goals. This role requires managing a wide range of responsibilities, including talent acquisition for medical and administrative staff, employee relations, performance management, and ensuring compliance with all applicable healthcare laws and regulations. Key Responsibilities Strategic HR: Develop and implement HR strategies that align with the medical college and hospital's mission and goals. Talent Acquisition and Management: Oversee the recruitment, onboarding, and retention of all staff, including faculty, medical residents, and administrative personnel. This includes managing job descriptions, advertising, and the selection process. Employee Relations: Act as a liaison between management and employees, addressing grievances, managing disciplinary matters, and fostering a positive and productive work environment. Performance Management: Administer and improve the performance appraisal system, set employee goals, and work with managers on career development plans and succession planning. Compensation and Benefits: Manage and administer compensation structures, benefits programs, and payroll. Training and Development: Assess training needs and develop and implement training programs for staff. Compliance and Legal: Ensure compliance with all federal, state, and local employment laws, HIPAA, and other healthcare-specific regulations. Policy Development: Develop, implement, and enforce HR policies and procedures across the organization. HR Operations: Oversee HR metrics, manage the HR budget, and provide HR analytics to support management decisions. Qualifications and Skills Proven work experience as a Senior HR Manager or in a similar senior HR role. Strong knowledge of healthcare employment law and regulations. Experience with talent acquisition, performance management, and compensation and benefits administration. Excellent leadership, strategic thinking, and problem-solving skills. Exceptional interpersonal and communication skills, including negotiation and presentation. Ability to build and manage strong relationships at all levels of the organization. Proficiency in HR systems and databases. High degree of ethics, integrity, and ability to handle confidential information professionally. Adaptability to organizational changes.
Key Responsibilities • Teach core and elective courses in management for PGDM programme • Contribute to curriculum design and continuous improvement. • Mentor Masters research projects; • Produce research/publications in recognized journals. • Participate in service: department committees, MBA/PGPM program governance, student support. • Engaging with industry via guest lectures, workshops, consulting. Qualifications & Experience Required • PhD in Management / Business Administration • Minimum 6-8 years of teaching &; research at business schools (B-School experience mandatory). • Preferably from premium B-Schools like IIM's ISB, Symbiosis , Great Lakes etc . • Record of publications; some supervision of postgraduate research. • Good understanding of cross-functional management topics; able to teach across domains. Key Competencies & Attributes • Strong grasp of general management theory &; practice. • Versatility to teach across courses; ability to integrate across functional areas. • Mentoring & coaching skills. • Good research orientation &; ability to publish. • Communication, organizational skills; collaborative mindset. Key Performance Indicators (KPIs) • Number and quality of publications. • Student feedback &; learning outcomes in general management courses. • Contribution to curriculum development and programs. • Mentoring / supervision effectiveness. • Engagement in institutional duties & industry connections.
Key Responsibilities Teach Marketing courses for PGDM programme Develop and update curricula to reflect current trends (fintech, ESG investing, financial regulation, etc.). Mentor Masters research projects. Publish in reputed journals; engage in research grant applications. Engage in industry outreach: corporate partnerships, guest lectures, executive training. Participate in service roles: department/institution committees, accreditation, student admissions & placements. Qualifications & Experience Required PhD in Marketing Minimum 10 years in business school teaching & research. B-School background essential. • Preferably from premium B Schools like IIM's , ISB , Symbiosis , Great Lakes etc Strong record of publications in reputed marketing journals. Experience guiding doctoral students. Strong links with marketing industry; experience in consulting or applied projects is advantageous. Key Competencies & Attributes Up-to-date knowledge of marketing trends , tools. Ability to teach both theory & practical applications. Excellent verbal & written communication. Creativity, innovative thinking, ability to develop new course offerings. Team player with leadership and mentoring skills. Key Performance Indicators (KPIs) Research publications & citation impact. Doctoral student progression and completion. Student evaluations feedback. Industry projects & partnerships initiated. New elective courses launched; contribution to program enrichment.