Head the Production Support division , ensuring uninterrupted operations of critical banking systems including Oracle FLEXCUBE , OFSAA , Oracle Financials , and regulatory platforms . Lead and manage a team of 30+ professionals , across L1 to L3 support tiers, overseeing incident management, root cause analysis, and service improvement initiatives. Ensure high system availability and strict adherence to SLAs in coordination with business, compliance, and infrastructure teams. Manage cross-departmental support including Corporate Banking, Finance, Risk, and Compliance. Handle incident escalations , prioritize issues based on business impact, and oversee timely resolution. Coordinate release and change management activities to minimize disruption to business operations. Regularly engage with business heads to align system capabilities with operational requirements. Define and enforce robust monitoring, alerting, and reporting frameworks for production systems. Champion automation and optimization initiatives to reduce manual dependencies and improve turnaround times. Corporate Banking: Managed and supported applications for Corporate Lending , Trade Finance (LC, BC, Bank Guarantees). Finance Department: Supported Oracle Financials (GL, AP, AR) including GL consolidation and monthly GST filings . Compliance Systems: Oversaw OFSAA AML/KYC , enabling AML alert generation and KYC scoring with reverse feeds to CBS. Risk Systems: Seamless operation for LOS,LMS,MF and oracle Regulatory Reporting: Managed ADF for centralized regulatory report generation and NACH for mandate registration and processing. Key Skills and Technical Expertise: Platforms: Oracle FLEXCUBE, OFSAA (AML/KYC, BASEL, ALM, LRM), Oracle Financials (GL/AP/AR), ADF, NACH Databases: Oracle 10g/9i/8i Tools: PL/SQL Developer, SQL Navigator, Toad, OBIEE Operating Systems: Windows, HP-UX, IBM AIX Methodologies: Agile, Waterfall, ITIL (preferred) Preferred Qualifications: Bachelor’s Degree in Engineering (Electronics/Computer Science preferred) Scrum Master Certification or equivalent Agile training Strong understanding of regulatory frameworks and compliance obligations in banking Leadership & Soft Skills: Proven ability to lead large, diverse teams (30+ members) Exceptional communication and stakeholder management Strong problem-solving and critical thinking skills High accountability, operational discipline, and performance focus Comfortable working in high-pressure, production environments Show more Show less
Job Purpose This role is responsible for leading the Business Intelligence (BI) team in delivering data-driven insights to drive business growth and improvement. Also, will be responsible for developing and implementing BI strategies, leading a team of BI professionals, and collaborating with stakeholders to identify and address business needs. Key Responsibilities Functional Responsibilities Develop and execute a comprehensive BI strategy to meet business needs, including data warehousing, reporting, and analytics. Collaborate with business stakeholders to identify and address business needs, and to develop and implement BI solutions. Develop and maintain reports and dashboards to provide insights to business stakeholders. Analyze and interpret data to identify trends, patterns, and insights, and to inform business decisions. Stay up to date with industry trends and emerging technologies and apply this knowledge to improve the BI function. Manage budgets and resources for the BI team and ensure that projects are delivered on time and within budget. Job Requirements Qualifications Master’s degree in Business Administration, Computer Science, or related field. Experience Minimum of 15+ years of experience in Business Intelligence, with at least 3 years of experience in a leadership role. Functional Competencies Strong technical skills in BI tools, such as Tableau, Power BI, or QlikView. Certification in Business Intelligence or data analytics, such as Certified Data Analyst (CDA) or Certified Business Intelligence Analyst (CBIA), is desirable. Experience with cloud-based BI tools, such as Amazon QuickSight or Google Data Studio, is desirable. Behavioral Competencies Experience with machine learning and artificial intelligence, and the ability to apply these technologies to improve the BI function, is desirable. Strong analytical and problem-solving skills, with the ability to analyze complex data sets and identify insights. Excellent communication and collaboration skills, with the ability to work with stakeholders at all levels of the organization. Show more Show less
As a Sales Manager in the LAP department, you will be responsible for building and sourcing potential customers through Direct Selling Agents (DSAs), channel partners, and other channels. Your main focus will be on achieving key business metrics such as IRR, Fee Income, and Cross-Sell of insurance products. Additionally, you will be required to perform initial assessments of loan applications, coordinate visits to the credit team and technical team for loan due diligence, oversee the completion of documentation for loan sanctioning and disbursement, and track and update Post Disbursal Documents (PDD) while providing post-disbursal support to customers. Your main goal will be to achieve business targets for LAP products. To be successful in this role, you should have a minimum of 5 years of experience in LAP product sales through DSAs, handling a ticket size of 1 Cr and above. You should also have at least 4 years of experience in the NBFC or banking sector. A graduate degree or higher is required for this position. As part of our team, you will enjoy benefits such as attractive incentives as per the company's policy, medical benefits for yourself and your family, 18 days of paid leave in a calendar year, and various career development and internal growth opportunities. If you are passionate about finance, credit, and building meaningful partnerships, we would love to hear from you. Please feel free to reach out to us via direct message or send your CV to muskan@questa.in to apply for this exciting opportunity.,
As a Sales Manager with over 15 years of experience in sales management, particularly in the two-wheeler industry, you will be responsible for managing and expanding dealer networks in North and East India. Your primary focus will be on developing sales strategies, team management, customer relationship management, market research, and business development. You will need to possess a Bachelor's degree in Business Administration, Marketing, or a related field, along with excellent leadership, communication, and interpersonal skills. Your key responsibilities will include developing and implementing sales strategies to achieve sales volume and revenue targets, increasing market share within the assigned zone, expanding the dealer network, and improving dealer satisfaction and performance. You will be required to travel extensively within the assigned zone, requiring a strong understanding of the two-wheeler market, including product trends, competitive landscape, and customer preferences. To excel in this role, you must have a proven track record of success in sales management, strong analytical and problem-solving abilities, and the ability to forecast sales and manage budgets effectively. Your success will be measured by your ability to achieve key performance indicators such as sales volume and revenue targets, growth in market share, dealer network expansion, and effective team management and development. If you are a results-driven individual with a passion for sales and a deep understanding of the two-wheeler industry, we invite you to join our team as a Sales Manager and make a significant impact on our business in North and East India.,