Quality Engineer II

Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts comprehensive portfolio, including the CareLogic, Credible, and InSync platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions.We are seeking a skilled and detail-oriented Quality Engineer II to join our development unit in India. As a Quality Engineer, you will be responsible for ensuring the quality and reliability of our web-based system through rigorous testing. You will collaborate with cross-functional teams and follow Agile/Scrum methodologies to identify and report software defects. Your attention to detail and strong analytical skills will contribute to the delivery of a high-quality product.

Responsibilities

• ?????? Create and update test scenarios/cases on a regular basis
• Conduct thorough manual testing, including functional, regression, integration, and system testing, to identify defects and ensure the stability of the software
• ?????? Develop and execute test cases, test scripts, and test scenarios to ensure the functional correctness and usability of the EHR system
• ?????? Document and track software defects, verifying bug fixes, and ensuring they are properly resolved
• ?????? Collaborate with developers, Scrum Master, PO, and other stakeholders to clarify requirements and ensure comprehensive test coverage
• Participate for assist with the investigation of support issues?
• ?????? Contribute to test planning activities, including test strategy, test estimation, and test environment setup
• ?????? Participate in Agile/Scrum ceremonies, providing input on user stories, acceptance criteria, and testability of features
  

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Requirements

• ?????? Bachelor's degree in computer Sc, Software Engineering, or a related field
• 5+ years experience in Quality Assurance or related role
• ?????? Proven experience in manual testing of web-based applications
• ?????? Strong understanding of testing methodologies and techniques
• Strong understanding of API testing?is
• ?????? Experience with test case management tools and defect tracking systems
• Strong verbal and written communication skills; especially when communicating and writing defects in a language that both technical and non-technical audiences can understand
• ?????? Excellent understanding of software development life cycle and software testing processes
• Experience working in Agile/Scrum development environments
• ?????? Good understanding of database with query capabilities is a plus
• ?????? Strong problem-solving abilities and a proactive approach to identifying and resolving development issues
• ?????? Effective communication skills and the ability to work collaboratively with cross-functional teams
  

Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.