Quality Customer Care Manager

The Customer Service Specialist position at Sanghi Classic BMW in Jaipur is a full-time on-site role that requires providing exceptional customer support and ensuring customer satisfaction. You will be responsible for handling phone and email inquiries, resolving customer issues, and delivering an outstanding customer experience. Your interactions should always reflect a positive and professional attitude. This role offers an opportunity to work with the world's top luxury car brand in a dynamic and customer-focused environment. To excel in this role, we are seeking individuals with 2 to 3 years of experience who are passionate about customer service. Candidates with a background in the service industry, particularly hospitality or airlines (such as former cabin crew), as well as fresh graduates interested in luxury services, are encouraged to apply. An extensive investment in training will be provided, leading to certification and the potential to seek employment in any of our offices worldwide. This position also offers clear pathways for career advancement into management roles within one to two years, demonstrating the brand's stability and growth potential. The ideal candidate profile includes individuals who have a strong passion for customer service, experience in the hotel or airline industries (e.g., former cabin crew), or are luxury brand management students. Fresh graduates who are eager to learn and grow in a customer-focused role are also welcome to apply. Working with Sanghi Classic BMW presents an opportunity to be part of a prestigious brand and offers pathways for fast and stable career growth.,