Quality Assurance Specialist

Quality Assurance (QA) Specialist

Position:

To support the quality and accuracy of multilingual projects by applying linguistic expertise and meticulous review processes, ensuring all deliverables meet client and company standards while maintaining efficiency in high-volume, time-sensitive environments.

Duties and Responsibilities:

• Review Spanish-language content to ensure accuracy, consistency, and adherence to project guidelines.
• Get fully acquainted with client-provided Style Guides, glossaries, formatting rules, and other linguistic requirements.
• Serve as the main gatekeeper between client quality expectations and the final project outputs.
• Adapt quickly to new software tools and workflow processes to maintain efficiency.
• Apply sound judgment to identify issues, escalating them when necessary to protect quality standards.
• Troubleshoot independently to resolve problems and prevent project delays.
• Organize and prioritize tasks to manage multiple projects simultaneously while meeting deadlines.
• Maintain high quality under pressure, even during time-sensitive situations.
• Proactively identify risks and recommend process improvements for better outcomes.
• Collaborate effectively with cross-functional teams, ensuring clear and timely communication.
• Deliver work that consistently meets or exceeds client expectations.
• Utilize Microsoft Office, Internet Explorer, and Adobe tools to support deliverables.
• Perform successfully in fast-paced environments, balancing competing priorities with flexibility and focus.

Skills & Qualifications:

• Fluent in English and Spanish, written and spoken, with strong English proficiency.
• Exceptional attention to detail with a focus on accuracy and consistency.
• Quick to learn and adapt to new tools, workflows, and technologies.
• Strong analytical and problem-solving skills with sound judgment for issue escalation.
• Highly organized, able to manage multiple priorities effectively.
• Proven ability to perform under pressure and meet strict deadlines.
• Proactive in identifying risks and suggesting process improvements.
• Strong interpersonal and communication skills; collaborative team player.
• Committed to quality, client satisfaction, and ongoing professional growth.
• Proficient in Microsoft Office, Internet Explorer, and Adobe applications.
• Skilled at managing multiple projects and deadlines in dynamic environments.

Additional Assets:

• Experience working with QA tools or CAT tools (memoQ, Trados, Xbench, etc.)
• Familiarity with translation workflows and linguistic QA processes
• Previous experience in healthcare or regulated industries is a plus

Authority:

• Manage/choose work team for projects
• Purchase/vendor translation services

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