4122 Quality Assurance Jobs - Page 17

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: C++. Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Core Java. Experience5-8 Years.

* In-process quality knowledge * Zeiss CMM programming & operation (2+ years) * 7 QC tools, GD&T * Assembly, inspection & testing experience * 2D measurement & drawing reading * Strong communication & teamwork Required Candidate profile Qualification: Diploma / B.E- (Mechanical) Experience: 2 to 3 Years Location : Karjan Salary: 25000 to 27000 CTC Transportation and canteen facility available

Preference: Male Candidate Only Key Responsibilities: 1. Quality control & assurance: - Conduct routine inspections and quality assessments of raw materials, in-process products, and finished goods to ensure compliance with established standards and regulations. - Implement and maintain QA procedures and protocols specific to superfood, nutraceutical, and Ayurvedic product lines. - Monitor production processes to ensure they meet the company's quality requirements. - Identify and address potential quality issues, implementing corrective actions where necessary. 2. Documentation & reporting: - Maintain accurate records of all quality control activities, including test results, inspections, and audits. - Prepare and present quality reports to management, highlighting areas of concern and recommending solutions. - Ensure that all products are tested and documented according to regulatory and company standards. 3. Regulatory compliance: - Stay updated on industry regulations and ensure that the company's products -comply with all relevant national and international standards. - Assist in regulatory inspections and audits, ensuring all necessary documentation and processes are in place. 4. Continuous improvement: - Participate in the continuous improvement of quality assurance processes, suggesting enhancements based on observations and industry best practices. - Collaborate with the R&D, Production, and Supply Chain teams to ensure quality is maintained from product development to final delivery. Soft skills: 1. Strong attention to detail and analytical skills. 2. Excellent communication and teamwork abilities. 3. Ability to work independently and manage multiple tasks efficiently. Why join us? Be part of a growing company committed to promoting health and wellness through natural products. Work in a dynamic and innovative environment that values quality and excellence. Opportunity for professional growth and development within the company.

The candidate will be responsible for managing operations of B2B online portal. The candidate will be responsible to handle outbound tourism Communicating with suppliers Follow-up with Travel Agents and Suppliers for Outbound packages Desired Profile Should have good knowledge of Travel Industry Good in Communication skill Good knowledge in MS office Candidates having IATA accreditation will be given preference.

Labware LIMS Developer is responsible for the development, configuration, and support of the LabWare Laboratory Information Management System (LIMS). This role involves working closely with laboratory personnel, IT teams, and other stakeholders to ensure the LIMS meets the needs of the organization. ROLES AND RESPONSIBILITIES: LIMS Configuration and Development: Customize and configure LabWare LIMS to meet specific laboratory requirements. Develop and maintain LIMS workflows, templates, and reports. System Integration: Integrate LIMS with other laboratory instruments and enterprise systems. Ensure seamless data flow and interoperability. User Support and Training: Provide technical support to LIMS users. Conduct training sessions and create user documentation. Project Management: Manage LIMS implementation and upgrade projects. Coordinate with cross-functional teams to ensure timely delivery. Quality Assurance: Develop and execute test plans to ensure the LIMS functions as expected. Address any issues or bugs promptly. Regulatory Compliance: Ensure the LIMS complies with relevant regulatory standards (e.g., 21 CFR Part 11, GMP, GLP). DESIRED SKILLS: Technical Skills: Proficiency in LabWare LIMS configuration and scripting, including LIMS Basic, Lot Manager, Folder Manager, Visual Workflows, Event Triggers, and Automation Scripts. Knowledge of SQL, Oracle, and other database management systems. Experience with Java, Unix scripting, and Crystal Reports is a plus. Experience: 4-6 years of experience in LIMS implementation, and development. Analytical Skills: Strong problem-solving skills and the ability to analyze complex technical issues. Communication Skills: Excellent verbal and written communication skills. Ability to work effectively with diverse teams. CERTIFICATION: Industry Knowledge: Familiarity with laboratory processes and regulatory requirements. Certifications: LabWare LIMS Administration and ELN certification. Location-Pune / Raipur / Remote

Data Governance & Quality - Data Analyst Req number: R4899 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Data Analyst ready to take us to the next level! If you have SQL, Excel, Collibra and other data management tools and are looking for your next career move, apply now. Job Description We are looking for a Data Analyst This position will be full-time and Hybrid (Bangalore). What You’ll Do Conduct thorough data audits to identify any discrepancies or inconsistencies in data quality tool like Collibra. Collaborate with internal teams to understand data requirements and provide solutions to enhance data quality. Collaborate with Corporate Data Quality Teams. Develop and implement data quality standards and best practices. Analyze complex datasets to identify patterns, trends, and insights. Ensure data integrity and accuracy by performing regular data validation checks. Collaborate with stakeholders to understand their data needs and provide recommendations for data quality improvement. Participate in the design and implementation of data quality control processes. Communicate data quality issues and solutions effectively to both technical and non-technical stakeholders. Stay up-to-date with the latest industry trends and advancements in data quality practices. What You'll Need Bachelor's degree in Computer Science, Information Systems, or a related field. Proven experience in data analysis and quality assurance. Proficiency in SQL, Excel, and data management tools like SAP MDG, Collibra / Informatica. Strong attention to detail and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and collaborate effectively in a team environment. Strong organizational skills and ability to manage multiple priorities. Knowledge of data quality frameworks and methodologies. Physical Demands Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor. Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Magenta Brass Private Limited is looking for PHP Lavarel Developer to join our dynamic team and embark on a rewarding career journey Writing clean, efficient, and well-documented code using PHP and the Laravel framework Designing and developing database structures using MySQL or other database management systems Creating and maintaining web applications and APIs that integrate with external systems and services Collaborating with other developers, designers, and project managers to deliver high-quality web applications on time and on budget Conducting testing and quality assurance to ensure that web applications meet performance, usability, and security standards Troubleshooting and debugging issues in web applications and developing and implementing solutions to resolve these issues Strong technical background in PHP and the Laravel framework Must be detail-oriented and have strong problem-solving and analytical skills

We are looking for a detail-oriented and experienced ServiceNow Automation QA Engineer to join our fast-growing ServiceNow COE. In this role, you will be responsible for ensuring the quality, reliability, and performance of ServiceNow applications through automated testing. Youll work closely with developers, product managers, and business analysts to define test strategies, develop automated test scripts, and support continuous integration and delivery. Key Responsibilities Design, develop and maintain automated test scripts for ServiceNow applications and modules. Perform functional, regression, and integration testing using automation tools (e.g., ATF, Selenium, or other relevant frameworks). Collaborate with development and QA teams to understand requirements and translate them into test cases. Execute and monitor automated test suites and report test results with clarity and accuracy. Create and Manage test data and test environments. Contribute to CI/CD pipelines by integrating automated tests. Troubleshoot issues and work with developers to resolve defects. Ensure compliance with QA Standards and best practices within ServiceNow Platform. Required Skills and Qualifications 3+ years of QA experience with at least 1-2 years in automation testing for ServiceNow. Hands-on experience with ServiceNow Automated Test Framework (ATF). Strong understanding of ServiceNow modules such as ITSM, HRSD, CSM, or CMDB. Experience with automation tools like Selenium, TestNG, Junit, or similar. Familiarity with Scripting languages (Javascript, Python, etc.). Experience working in Agile/Scrum development environments. Knowledge of API testing tools like Postman or SoapUI is a plus. Excellent problem-solving skills and attention to detail. ServiceNow Certified System Administrator (CSA) or other relevant certifications is mandatory. Preferred Qualifications Experience integrating ATF into CI/CD pipelines (Jenkins, GitLab, etc.). Understanding of test management tools like JIRA, Zephyr, or Xray.

Koushika Enterprises is looking for Nutrition Analyst to join our dynamic team and embark on a rewarding career journey Analyze the nutritional composition of food products and recipes using lab data or software tools. Prepare detailed nutrition reports and labeling information in accordance with regulatory standards (e.g., FSSAI, FDA). Support dietitians, food scientists, or R&D teams in developing balanced, health-conscious meal plans or products. Research dietary trends, nutrient requirements, and health impacts of food ingredients. Evaluate food menus and programs for compliance with nutritional guidelines (schools, hospitals, corporate wellness, etc.). Collaborate with culinary or product development teams to optimize food products for nutrition and taste. Maintain and update nutritional databases and documentation. Participate in audits, quality checks, and compliance with food safety/nutrition regulations. Assist in creating consumer education materials on diet, nutrition, and healthy eating

Greenvalley International School is looking for Operations and Administration Professional to join our dynamic team and embark on a rewarding career journey Manage schedules, communications, and documentation. Coordinate meetings, events, and operational logistics. Maintain organizational records and ensure timely reporting. Provide support to staff and management as needed.

Greenvalley International School is looking for Outreach Team Member to join our dynamic team and embark on a rewarding career journey Develop and implement strategic outreach campaigns to expand our reach and generate leads Identify and engage with potential partners, such as businesses, organizations, and influencers Cultivate relationships with key stakeholders to build brand awareness and foster collaboration Manage outreach efforts across multiple channels, including email, social media, and events Research and analyze industry trends and competitor activities Track and measure the results of outreach campaigns to optimize performance Prepare reports and presentations to communicate outreach results and insights Stay up-to-date on the latest outreach strategies, tools, and technologies

Dantam Clinics is looking for Front Office Executive to join our dynamic team and embark on a rewarding career journey Greeting and assisting visitors, clients, and customers in a professional and welcoming manner Answering phones, routing calls, and taking messages as needed Managing the schedule of meeting rooms and ensuring that they are properly set up and ready for use Performing administrative tasks, such as copying, faxing, and filing Assisting with mail distribution and courier services Handling incoming and outgoing mail, including registered mail, express mail, and packages

Sparks Academy is looking for Mechanical Engineering Faculty to join our dynamic team and embark on a rewarding career journey Developing and teaching plans Advising and mentoring students Conducting research and publishing findings in academic journals Participating in departmental and university-wide committees Engaging in professional development activities to stay current in the field Excellent communication and interpersonal skills For GATE, SSC, TRB, TNPSC Exams Educational Qualification: BE / BTech in Mechanical Engineering

Truthread Gauges & Tools is looking for Assistant Manager to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

Pink City Royals is looking for Search Engine Optimizer to join our dynamic team and embark on a rewarding career journey Conduct keyword research to identify target keywords and phrases for optimization Analyze website data and metrics to identify areas for improvement and inform optimization strategies Optimize website content, including page titles, meta descriptions, header tags, and image alt tags, to improve search engine visibility Implement technical SEO best practices, such as site structure and URL optimization, to improve search engine crawlability and indexing Develop and implement link building strategies to improve the authority and credibility of the websites Monitor and analyze search engine rankings and traffic to measure the effectiveness of SEO strategies Collaborate with cross-functional teams, such as content creators and web developers, to ensure a seamless integration of SEO efforts Provide recommendations and execute strategies for content development in coordination with SEO goals Strong understanding of search engine algorithms and ranking factors Excellent analytical and problem-solving skills

GN Groups is looking for Assistant Professor to join our dynamic team and embark on a rewarding career journey Teach a range of courses in the department, at both the undergraduate and graduate levels Conduct original research in the field and publish findings in academic journals and at conferences Advise students and mentor junior faculty members Participate in department and university-wide committees, such as curriculum committees and search committees Pursue external funding opportunities to support research and teaching activities Engage in professional development activities to stay current in the field and enhance teaching skills

Adani Hospitals is looking for Executive to join our dynamic team and embark on a rewarding career journey Understand customer needs and requirements to develop effective quality control processes Devise and review specifications for products or processes Set requirements for raw material or intermediate products for suppliers and monitor their compliance Ensure adherence to health and safety guidelines as well as legal obligations Supervise inspectors, technicians and other staff and provide guidance and feedback Oversee all product development procedures to identify deviations from quality standards Inspect final output and compare properties to requirements Approve the right products or reject defectives Keep accurate documentation and perform statistical analysis Solicit feedback from customers to assess whether their requirements are met Submit detailed reports to appropriate executives Be on the lookout for opportunities for improvement and develop new efficient procedures Quality Executive MBA / MHA

Adani Hospitals is looking for Engineer to join our dynamic team and embark on a rewarding career journey Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results Bio-Medical Engineer BE

Red FM is looking for Intern to join our dynamic team and embark on a rewarding career journey Assist in various tasks and projects as assigned. Conduct research and gather information. Support team members with administrative duties. Participate in meetings and contribute ideas. Learn about industry practices and company operations.

Express Hotels is looking for Front Office Assistant / Executive to join our dynamic team and embark on a rewarding career journey Greeting customers and clients as they enter the office and directing them to the appropriate person or department Answering incoming phone calls and responding to customer inquiries in a professional and timely manner Managing the front desk, including accepting and directing mail, packages, and deliveries Assisting with administrative tasks, such as data entry, filing, and preparing reports Maintaining a clean and organized front office area Performing general office tasks, such as photocopying, faxing, and ordering supplies Providing support to other departments as needed Excellent communication and interpersonal skills, with the ability to effectively interact with customers and clients Strong organizational and administrative skills Basic computer skills, including proficiency in Microsoft Office and other relevant software programs

Suprajit Engineering Ltd. is looking for Senior Officer to join our dynamic team and embark on a rewarding career journey Leadership:Provide leadership and guidance to team members, fostering a positive work environment Lead by example, demonstrating professionalism, integrity, and dedication to the organization's goals and values Project Management:Manage and coordinate projects from initiation to completion, ensuring adherence to timelines and budget constraints Develop project plans, allocate resources, and monitor progress to achieve project objectives Identify and mitigate risks to project success, implementing appropriate solutions as needed Operational Efficiency:Streamline processes and procedures to improve operational efficiency and effectiveness Identify opportunities for automation or technological enhancements to optimize workflow and productivity Collaborate with cross-functional teams to implement process improvements and best practices Data Analysis and Reporting:Analyze data to identify trends, patterns, and insights relevant to the organization's objectives Generate reports and presentations to communicate findings and recommendations to key stakeholders Utilize data-driven insights to inform decision-making and drive continuous improvement initiatives Stakeholder Engagement:Build and maintain relationships with internal and external stakeholders, including clients, partners, and vendors Collaborate with stakeholders to understand their needs and requirements, ensuring alignment with organizational objectives Effectively communicate project updates, issues, and resolutions to stakeholders, fostering transparency and trust Compliance and Risk Management:Ensure compliance with relevant laws, regulations, and internal policies and procedures Proactively identify and address potential risks and compliance issues, implementing appropriate controls and safeguards Keep abreast of industry developments and best practices to inform risk management strategies

Suprajit Engineering Ltd. is looking for Assistant Manager to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

Exemed Pharmaceuticals is looking for QC Officer- Luna to join our dynamic team and embark on a rewarding career journey Quality Testing and Inspection:Perform routine and ad-hoc quality tests and inspections on raw materials, intermediate products, and finished goods Utilize various testing methods and equipment to assess product/service quality and performance Record and document test results accurately and in accordance with established procedures and protocols Quality Assurance Procedures:Implement and enforce quality assurance procedures and standards to ensure compliance with regulatory requirements and industry best practices Develop and update quality control documentation, including standard operating procedures (SOPs), work instructions, and quality manuals Identify areas for process improvement and recommend corrective actions to address quality issues Non-Conformance Management:Investigate and document non-conformances, deviations, and quality incidents Collaborate with cross-functional teams to identify root causes of quality issues and implement corrective and preventive actions (CAPAs) Monitor and track the effectiveness of CAPAs to prevent recurrence of quality problems Quality Metrics and Reporting:Monitor and analyze quality metrics and key performance indicators (KPIs) to assess process performance and product/service quality Prepare and present quality reports and dashboards to management and stakeholders Provide insights and recommendations for continuous improvement based on quality data analysis Training and Compliance:Provide training and guidance to staff on quality control procedures, methods, and best practices Ensure compliance with regulatory requirements, quality standards, and industry regulations Participate in internal and external audits, inspections, and quality assessments as needed

Exemed Pharmaceuticals is looking for R/D Officer/Sr Officer/Executive to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes.