Quality Assurance Executive

MH London seeks a dedicated and detail-oriented Quality Assurance Executive to join our

company MH London. Madeleine Home London is an e-commerce company incorporated

in the US, UK, NL, and AU with their operations office in India. The Quality Assurance

Executive will be responsible for ensuring that our products meet the highest quality

standards and conform to regulatory requirements.

Responsibilities-

1. Quality Control:

• Conduct thorough quality inspections of furniture products at various stages of production, from raw materials to finished goods.
• Identify and report any quality issues, defects, or deviations from standards to the Quality Assurance Manager.
• In-line Inspections, Pre-Productions Meeting, Mid-Line Inspections, Open Carton Audit,
• Final Inspection, Drop Test, Packaging, Corrective Action Plan, During Production Inspection, Container Loading, Why-Why Analysis, Testing Standard.

2. Quality Improvement:

• Collaborate with production teams to implement corrective actions and process improvements to enhance product quality.
• Participate in root cause analysis and help establish preventive measures to avoid quality issues in the future.
• Identify product quality risk and develop solution plans during Product Development and before Pre-Production Meeting.
• Proactively identify potential risks before they become an issue, focusing on root cause analysis and preventive action.

3. Documentation and Reporting:

• Maintain detailed records of quality inspections, including photographs, reports, and test results.
• Prepare regular quality reports and share them with the Quality Assurance Manager.
• Execute all the duties assigned by management related to QA/QC initiatives.

4. Regulatory Compliance:

• Ensure that products comply with relevant quality and safety standards, including international export requirements.

5. Vendor Quality Assurance:

• Collaborate with vendors to ensure the quality of raw materials and components used in furniture production.

6. Customer Feedback and Support:

• Address quality-related inquiries and concerns from customers and provide solutions to quality issues promptly.
• Work with the team to implement customer feedback for quality improvement.

Desired Candidate Profile -

1. An impeccable moral & ethical compass with high regard for integrity and honesty.

2. Abundant technical experience and deep knowledge of furniture and hard goods

product construction, finishing, materials, and componentry.

3. A solid understanding of various furniture builds qualities and design principles.

4. Industry-leading knowledge of the AQL Inspection system.

5. Good experience in solving production quality problems.

6. Business proficiency in English and Strong MS Excel skills.

7. Excellent time management skills, QA system, and process design skills.

8. Degree/Diploma in Wood Science & Forestry or Master in Wood Science/Diploma in

Quality Management or any other relevant degree.

9. Experience in the QA division of the Furniture/Hard Goods Manufacturing unit will be

preferred.

Key parameters for hiring-

1. Certification in Quality Management and knowledge of Hard goods/Home

decor/Wooden Items.

2. Previous experience in quality assurance or quality control, preferably in the furniture

or manufacturing industry.

3. Understanding the technical specifications and manufacturing processes of different

types of furniture is crucial for effective quality assurance.

4. Being familiar with international quality standards for furniture is essential for

ensuring that products meet the required benchmarks for export.