Posted:1 day ago|
Platform:
On-site
Full Time
Serve as an initial point of contact for Veeva Global GxP business questions related to QMS and EDMS processes. Act as a primary business liaison with the IT support (FAS) team for operational support activities. Lead updates to system-specific SOPs, WIs, CBTs as driven by business needs. Review and approve master data requests. Enhancement/change reviews: Triage and initial review of system standard releases and new feature requests and business enhancement requests for feasibility with IT. Participate in system change request/release review and prioritization meetings (Change Advisory Boards) with counterparts in Information Technology (IT), Compliance, sites, and other internal Teva functions, and work with global teams to manage these requests towards features or usable workarounds. Support Global Business Owners during enhancement and change request reviews with the Business globally, including managing global business reviews of enhancement requests and compiling business feedback as part of enhancement planning. Ensure ongoing operational activities for the Veeva Global GxP system are aligned with global processes and standards. Conduct additional business training as needed post go-live to help adoption at sites. Partner with the appropriate functions (Business, IT) to provide issue resolution. Escalate issues to management as needed. Participate in system periodic and user access reviews. As needed, act as a Global Business Owner for system validation activities for operational changes (review/approval of system requirements and other validation documentation, approval/execution of system testing, etc.). Provide updates in Quality Global/regional/leadership meetings as needed. Show more Show less
Teva Pharmaceuticals
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Pharmaceutical Manufacturing
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