Quality Analyst

We are looking for a highly skilled and experienced Quality Analyst to join our team in Bengaluru. The ideal candidate will have 1-6 years of experience in quality analysis, preferably in a domestic setting.

• Conduct thorough quality checks on products or services to ensure they meet the required standards.
• Identify areas for improvement and implement changes to enhance overall quality.
• Collaborate with cross-functional teams to resolve quality-related issues.
• Develop and maintain quality control processes and procedures.
• Analyze data to identify trends and patterns in quality performance.
• Provide training and coaching to team members on quality procedures.

• Strong understanding of quality principles and methodologies.
• Excellent analytical and problem-solving skills.
• Ability to work effectively in a fast-paced environment.
• Effective communication and interpersonal skills.
• Strong attention to detail and ability to multitask.
• Experience with quality management tools and software.
• A B.Tech/B.E. degree is required.

Teleperformance Global Business Private Limited is a leading provider of customer experience management, offering premier omnichannel support to top global companies. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.