Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in noida
>
Teleperformance (TP)
>
Quality Analyst (Noida)

Quality Analyst (Noida)

Teleperformance (TP)

1 - 6 years

2 - 6 Lacs

noida

Posted:2 weeks ago| Platform:

Apply

Skills Required

call quality qc tools call audit call calibration quality assurance feedback

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring for QA for International voice process

Immediate joiners are preferred.

We are seeking a highly skilled and experienced QA - International Voice professional to join our team in Noida

The ideal candidate will have a strong background in call audit, quality check, and international voice process, with a minimum of 1 year of experience in a similar role.

Responsibilities

Conduct thorough call audits to ensure quality and compliance with international voice process standards.
Perform quality checks on calls to identify areas for improvement and implement corrective actions.
Monitor calls to ensure adherence to international voice process guidelines and standards.
Collaborate with team members to resolve quality-related issues and improve overall call quality.
Develop and maintain quality metrics and reports to track performance and identify areas for improvement.

Requirements

1-6 years of experience in a QA - International Voice role or similar position.
Strong knowledge of international voice process and quality check procedures.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and meet deadlines.
Analytical and problem-solving skills with attention to detail.

Contact Person

Email

Best regards

More Jobs at Teleperformance (TP)

Medical Coding Executive

Navi Mumbai, Thane

1 - 2 yrs

INR 2 - 2 Lacs

International Process Customer Support @Gurgaon

Gurgaon

Experience: Not specified

INR 3 - 4 Lacs

Customer Support Representative

Goregaon

Experience: Not specified

INR 1 - 2 Lacs

Workforce Management Analyst

Hyderabad

2 - 6 yrs

INR 0 - 0 Lacs

Director - Network Operations For HYD. (Immediate joiner pref.)

Hyderabad

10 - 20 yrs

INR 32 - 45 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.