Qc Executive

Role & responsibilities

ensures product and service quality by implementing and monitoring quality control processes, conducting inspections and audits, maintaining documentation, and collaborating with cross-functional teams to identify and resolve defects and customer complaints

• Conduct inspections and tests:

  Perform routine quality inspections and tests on products, materials, and processes to ensure they meet specified standards and customer expectations.

• Implement quality control procedures:

  Develop, implement, and monitor quality control systems and protocols throughout the production process.

• Manage documentation:

  Create and maintain detailed records of inspections, quality tests, deviations, and corrective actions.

• Address non-conformance:

  Investigate identified defects, perform root cause analysis, and work with teams to implement effective corrective actions to prevent recurrence.

• Ensure compliance:

  Verify adherence to regulatory requirements, industry standards (such as ISO), and internal policies.

• Collaborate with teams:

  Work with production, engineering, and other departments to address quality concerns and implement improvements.

• Train and guide staff:

  Educate and train employees on quality control procedures, standards, and best practices.

• Monitor and analyze performance:

  Track quality metrics, monitor product and process performance, and identify opportunities for continuous improvement.

• Manage customer feedback:

  Investigate and resolve customer complaints related to quality issues.

Qualifications and Skills

• Education:

  A bachelor's degree in a relevant field is typically required.

• Experience:

  Proven experience in a quality control or similar role.

• Technical knowledge:

  Strong understanding of quality control standards, procedures, and quality management systems.

• Analytical skills:

  Excellent analytical and problem-solving skills to identify issues and implement solutions.

• Attention to detail:

  A keen eye for detail and the ability to accurately identify defects and deviations.

• Communication skills:

  Strong written and verbal communication skills to effectively collaborate and report findings.

• Teamwork:

  The ability to work both independently and collaboratively with cross-functional teams.