Responsible for handling return and refund processes for wrong or damaged products. Coordinate with vendors and logistics partners to claim reimbursements, maintain records, and ensure timely fund recovery. Must have good communication, follow-up, and Excel skills.
Key Responsibilities: 1. Maintenance Operations Support daily maintenance of warehouse utilities (electrical, plumbing, lighting, fans, CCTV, etc.). Help conduct preventive and corrective maintenance of equipment. Maintain a daily logbook for maintenance activities and issue tracking. 2. Safety & Compliance Assist in safety checks of fire extinguishers, alarms, emergency lights, and evacuation systems. Ensure proper usage of PPE and compliance with safety policies. Support in conducting safety drills and audits. 3. Vendor & Coordination Support Coordinate with vendors for repairs and AMC-related activities. Track service completion and maintain documentation. 4. Documentation & Reporting Maintain preventive maintenance schedules, checklists, and service records. Prepare weekly summaries and report unresolved issues to management. 5. Efficiency & Improvement Suggest energy-saving improvements and help reduce breakdown frequency. Support warehouse housekeeping and facility improvement initiatives.
Job Description Conduct regular inspections of incoming materials, in-process goods, and finished products. Prepare and maintain inspection reports, testing records, and other quality documentation. Identify defects, non-conformities, and deviations from quality standards and ensure corrective actions are implemented. Collaborate with the production, purchase, and warehouse teams to resolve quality issues. Ensure compliance with company quality policies and ISO or other relevant certifications. Develop and update standard operating procedures (SOPs) and inspection checklists. Conduct random quality audits at suppliers’ locations (if applicable). Maintain product testing equipment and ensure calibration is up to date. Work closely with the design and R&D teams to provide feedback for continuous product improvement. Train production staff and operators on quality awareness and best practices. Qualifications and Skills: Diploma / B.Tech / B.E. in Mechanical, Industrial, or related engineering field.