QBrainX - ServiceNow Developer/Lead/Architect - Solution Design & Implementation

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Job Overview

Key Responsibilities

• Design, develop, and implement solutions within the ServiceNow platform
• Work on at least two ServiceNow modules (e.g., ITSM, GRC, ITOM, HRSD, CSM, Custom Scoped Application, CMDB, FSM, SPM, Service portal, FSO, ITAM, ITBM etc.) from scratch to deployment.
• Create and customize Business Rules, Client Scripts, UI Policies, UI Actions, and Workflows
• Develop and maintain custom applications and integrations using REST/SOAP APIs and third-party tools
• Collaborate with cross-functional teams to gather requirements and deliver solutions aligned with business goals
• Provide architectural and technical guidance across ServiceNow implementations (for Architect roles)
• Troubleshoot technical issues and ensure performance tuning of applications.
  

Required Skills

• 5 to 15 years of hands-on experience in ServiceNow Development.
• Proven experience in implementing at least two ServiceNow modules end-to-end implementation from scratch to deployment.
• Strong expertise in JavaScript, Glide scripting, and REST/SOAP integrations
• Experience with ServiceNow Studio, Flow Designer, Update Sets, and Scoped Applications
• Solid understanding of ITSM and ServiceNow best practices
• Excellent communication and interpersonal skills
• ServiceNow Certifications (CSA, CIS, CAD, etc.) are a plus