QA Engineer - SIP/VOIP

Job Description

Sangoma, a distinguished provider of business communications solutions, is looking for a meticulous Jr. QA Engineer to join our team. As pioneers in unified communications, Sangoma offers reliable and integrated UCaaS solutions that empower businesses globally. In this role, you will play a critical part in ensuring the quality and performance of our SIP/VOIP products, contributing to the seamless communication experiences for our customers. If you are passionate about quality assurance and have a keen eye for detail, we invite you to be a part of our innovative team and help shape the future of business communications. Your Role: Develop and execute test plans, test cases, and test scripts for SIP/VOIP products. Perform manual and automated testing to identify software defects and ensure product quality. Collaborate with development teams to troubleshoot issues and verify bug fixes. Document test results and provide feedback to improve product performance. Stay updated on industry trends and incorporate best practices in QA processes. Participate in team meetings to discuss testing strategies and quality initiatives. Contribute to continuous improvement efforts in software testing and quality assurance. Basic understanding of SIP/VOIP technologies and protocols. Experience in manual and automated testing methodologies. Knowledge of testing tools such as Selenium, JIRA, or TestRail. Excellent analytical and problem-solving skills. Strong attention to detail and ability to work independently. Good communication skills and a collaborative mindset. Passion for ensuring high-quality software products.