QA Engineer

We are looking for a Quality Assurance Engineer to test Oracle, web-based/mobile applications used by Emerson employees and customers. You will support end-users in the organization on how to use various types of software applications efficiently and optimally in fulfilling business objectives. The role requires you to address, document, and report application issues. Your responsibilities will include automation testing experience, familiarity with the Agile process, requirement analysis, designing detailed test cases, collaborating in a team environment, analyzing technical issues, and applying excellent customer service skills. You will accurately detail all customer issues, resolutions steps, and capture feedback to improve identifying and reporting trends leading to recurring technical problems. Additionally, you will develop and publish Support Knowledgebase articles for internal and external users and measure test progress with respect to requirements. We are seeking a proficient professional who acts quickly, pursues self-improvement, and demonstrates a commitment to excellence. You should be tech-savvy, skilled at using technological tools to streamline processes, and excel in collaborative efforts. Prior technical support experience, strong problem-solving, analysis, and testing skills, good communication and interpersonal skills, an understanding of the software development cycle, and proficiency in handling stress are required for this role. Preferred qualifications include 5-7 years of proven experience, a Bachelor's degree (B.Tech/B.E.), or a Master's degree or equivalent experience. By joining Emerson, you will have the opportunity to make a difference through the work you do. Compensation and benefits programs are designed to be competitive, including comprehensive medical and insurance coverage. Emerson is committed to creating a global workplace that supports diversity, equity, and inclusion, welcoming foreign nationals to join through Work Authorization Sponsorship. Remote work policies, safety, and ongoing employee development are key priorities at Emerson. Emerson is a global leader in automation technology and software, helping customers in critical industries operate more sustainably while improving productivity and reliability. If you are a dedicated professional looking to contribute to impactful work in a collaborative environment, Emerson welcomes you to join the team. Let's go together and make a difference.,