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PS Consultant - Prisma Access

6 - 10 years

0 Lacs

noida uttar pradesh

Posted:1 week ago| Platform: Shine logo

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Skills Required

ipsec tcpip authentication protocols networking network security firewalls checkpoint juniper security services virtualization aws azure vmware openstack windows mac os linux python bash scripting written communication verbal communication remote access vpn solutions pki ssl palo alto cisco fortinet firewall central management systems multifactor authentication security system

Work Mode

On-site

Job Type

Full Time

Job Description

The job involves working directly with customers to address complex post-sales concerns, requiring thorough evaluation of various factors. You will engage in technical discussions with cross-functional teams, promoting transparency for improved products, working environments, and cybersecurity. Providing technical support, troubleshooting, and best practices to customers and partners is a key responsibility, along with managing support cases, fault isolation, and root cause analysis. Publishing technical documentation and reviewing training materials are also part of the role. The ideal candidate should have 6-8 years of experience in a Technical Support environment, with expertise in Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, and Authentication Protocols. A strong understanding of Networking and Network Security concepts, experience with various networking devices, and familiarity with Palo Alto, Cisco, Checkpoint, Juniper, and Fortinet products are desirable. Experience with Firewall Central Management Systems, multi-factor authentication security systems, and Security services is preferred. Proficiency in debugging complex networks, virtualization experience, and knowledge of Windows, MAC OS, Linux, Python, and BASH scripting are important. Strong written and verbal communication skills, along with a degree in Computer Engineering or Electronics & Communications Engineering, are required for this role.,

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