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3.0 - 7.0 years
0 Lacs
karnataka
On-site
The Service Desk Analyst II at Herbalife International plays a meaningful role by offering top-tier technical advice and mentorship to IT users. This opportunity merges customer service excellence with technical expertise, striving for flawless incident resolution and outstanding timeliness. You will provide world-class service desk support to all Herbalife Nutrition employees, offering 1st and 2nd level technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Your responsibilities will include monitoring tickets assigned to the queue, processing them first-in first-out based on priority, and redirecting issues to the accurate reso...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
The Service Desk Analyst II at Herbalife International plays a meaningful role in providing top-tier technical advice and mentorship to IT users. This opportunity uniquely combines customer service excellence with technical expertise, aiming for flawless incident resolution and exceptional timeliness. In this role, you will offer world-class service desk support to all Herbalife Nutrition employees, providing 1st and 2nd level technical assistance for queries and issues related to computer systems, software, and hardware. You will monitor and process tickets based on priority, redirecting issues to the appropriate resource as needed. Additionally, you will apply business/technical support co...
Posted 3 months ago
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