Property Manager

Site Services- Property & Asset Management

Site Manager

What this job involves:

About the role

• Objective of the role:
• To provide an efficient and effective Property Management service, ensuring professional and proactive management approach.

Responsibilities

• Provide a comprehensive Property Management service to ensure that all amenities are resourced and maintained to high-class industry standard.
• Ensure all services are performed as per Standard Service Specifications.
• Ensure preparation of Property management budgets and perform collection
• Manage the budget efficiently and yield cost savings where possible without compromising quality of service.
• Maintain site accommodation and services, through contractors and direct labour, in most cost effective way.
• Ensures occupancy of sites complies with statutory legislation.
• Ensure quality of staff, appraising and developing them to ensure maximum contribution.
• Proactive liaison with local and Delhi municipal authorities.
• Interviews, selects, hires, supervises and reviews qualified Property operation staff
• Advise Management Commercial to insure compliance with basic statutory requirements like licenses, permits etc.
• Ensures that all client deliverables are submitted in a timely manner.
• Acts as the liaison to local community public interest groups
• Oversees all vendor bidding
• Ensures that entire staff maintains a critical eye on all aspects of Property physical care
• Formulate strategic directions towards effective management of Property operation.
• Provides suitable business controls & administer policies/ processes procedures.
• Formulates suitable budgeting controls
• Advise management on budgeting (Operational revenue).
• Monitor SLAs & KPIs towards effective service delivery
• Reviews Sanctions annual business plans.
• Ensure that company policies and procedures are consistently applied to required standards.
• Manage hard and soft copy data and e-mails and ensure all client files are updated.
• Deal with owners/tenants queries verbally and in written form.
• Manage on-site staff and associated relevant employment issues.
• Oversee budget, billing & ensure that timescales are met and review accounting information to ensure accuracy.
• Carry out regular site visits to ensure all buildings are in good order.
• Circulate information to residents concerning management issues.
• Ensure Health & Safety regulations are adhered to and that General and Fire risk assessment recommendations are implemented across the team.
• Review and agree all circular & client correspondence including newsletters ensuring that communication is regular
• Quickly resolves emergency maintenance issues.
• Facilitate learning and development for all the team members of the department.
• Exemplary relationship management, communication skills with the ability to network with project members, consultants, contractors, govt. authorities, statutory agencies with consummate ease.
• Streamlining processes and resources available for the project to achieve desired outputs within deadlines.
• Supervising and monitoring the performance level of the service staff for ensuring superior customer service and accomplishment of service targets.
• Coordinating activities for the identification of training needs of employees for upgrading their technical skills.
• AMC finalization & further co-ordination
• Preventive Maintenance formulation & implementation
• Develops/maintains effective Asset specific maintenance and safety procedure manuals and enforces compliance
• Ensure proper signoffs for attendance and all the required details for cost sheet submission.
• Ensure timely submission of client approve cost sheet to JLL office and follow for receive the invoice from JLL office
• Submitting the invoice to the client and follow up for payments.
• Ensure following of all requirements update by RO HO SME and ensure closures of all required reports.
• Ensure the site team attendance for various activities training conducted by the regional team.

Experience & Education

• A bachelors masters or equivalent degree with 5-10 years experience in Hospitality/Property management Industry
• Ability to train, assign, organize, prioritize, motivate, supervise and evaluate the work of assigned employees and contractors
• Ability to prepare and present accurate and reliable reports containing site updates, findings and recommendations
• Ability to comprehend and follow safety rules and regulations
• Must have good knowledge on computers application
• Ability to communicate well with others, both orally and in writing
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines and emergency situations

Behavioral Competencies

• Strategic Thinking & Leadership
• Effective mix of strategic and tactical thought process
• Excellent grasp of language as well as content generation, marketing, management and generation
• Experience working in heavily matrixed environments and leading by influence
• Expertise in influencing business strategies and aligning communications with commercial objectives

Scheduled Weekly Hours: