1. Data Entry & Lead Uploading Enter new leads received from marketing campaigns, portals, telecalling, or offline sources. Update lead details such as contact info, project preferences, and communication history. Tag correct lead sources, campaigns, and assign to the right sales or telecalling representative. Ensure no duplication or missing information. 2. Data Validation & Quality Check Verify phone numbers, emails, and lead details before entry. Cross-check data with source files (Excel, Google Sheets, or APIs). Conduct regular audits of CRM data with team leads. Flag and correct invalid or incomplete records. 3. CRM Maintenance & Hygiene Regularly clean and organize CRM records (remove duplicates, merge contacts). Update lead stages and statuses as per telecalling or sales feedback. Ensure all mandatory fields are filled before saving any record. Follow CRM naming conventions and SOPs. * 4. Reporting & Coordination Generate and share daily/weekly lead entry and update reports. Coordinate with the telecalling team to verify lead information. Support the Lead Manager in generating analytics and dashboards. Maintain records of data imports, exports, and modifications. 5. Confidentiality & Data Security Handle all data as per company privacy and data protection policies. Never share CRM credentials or data files externally. Report any data breach or unauthorized access immediately. Maintain confidentiality during client communication. Job Types: Full-time, Permanent Pay: ₹10,158.24 - ₹25,000.00 per month Work Location: In person
1. Data Entry & Lead Uploading Enter new leads received from marketing campaigns, portals, telecalling, or offline sources. Update lead details such as contact info, project preferences, and communication history. Tag correct lead sources, campaigns, and assign to the right sales or telecalling representative. Ensure no duplication or missing information. 2. Data Validation & Quality Check Verify phone numbers, emails, and lead details before entry. Cross-check data with source files (Excel, Google Sheets, or APIs). Conduct regular audits of CRM data with team leads. Flag and correct invalid or incomplete records. 3. CRM Maintenance & Hygiene Regularly clean and organize CRM records (remove duplicates, merge contacts). Update lead stages and statuses as per telecalling or sales feedback. Ensure all mandatory fields are filled before saving any record. Follow CRM naming conventions and SOPs. * 4. Reporting & Coordination Generate and share daily/weekly lead entry and update reports. Coordinate with the telecalling team to verify lead information. Support the Lead Manager in generating analytics and dashboards. Maintain records of data imports, exports, and modifications. 5. Confidentiality & Data Security Handle all data as per company privacy and data protection policies. Never share CRM credentials or data files externally. Report any data breach or unauthorized access immediately. Maintain confidentiality during client communication. Job Types: Full-time, Permanent Pay: ₹10,158.24 - ₹25,000.00 per month Work Location: In person
1. Lead Generation & Qualification Key Responsibilities: Make outbound calls to potential customers (developers, brokers, channel partners). Explain CRM product features, benefits, and pricing. Qualify leads based on needs, budget, and decision-making authority. Schedule demos or appointments for the sales team. Lead-to-opportunity conversion ratio (%). 2. Database Management & CRM Updates Key Responsibilities: Record all interactions, follow-ups, and outcomes in the CRM. Update contact details, lead status, and call notes regularly. Tag and categorize leads correctly (hot, warm, cold, etc.). 3. Follow-ups & Conversion Support Key Responsibilities: Follow up with prospects after demos, emails, or initial interest. Share marketing materials, brochures, or demo links as needed. Remind leads of meetings, demos, or payment follow-ups. 4. Customer Communication & Satisfaction Key Responsibilities: Maintain a polite, professional, and helpful tone during calls. Address basic product-related queries and objections. Collect customer feedback and communicate insights to the sales/marketing team. 5. Coordination with Sales & Marketing Teams Objective: Support alignment between telecalling, field sales, and marketing campaigns. Key Responsibilities: Share hot lead lists with the sales team daily/weekly. Coordinate with marketing for new campaign follow-ups. Provide insights on lead quality and campaign performance. 6. Self-Development & Performance Improvement Key Responsibilities: Attend product and sales training sessions. Stay updated on CRM software updates and industry trends. Implement feedback from supervisors and QA audits. 7. Reporting & Productivity Key Responsibilities: Submit daily call and lead reports. Track call performance metrics. Job Types: Full-time, Permanent Pay: ₹8,086.00 - ₹25,000.00 per month Work Location: In person
1. Lead Generation & Prospecting · Identify and generate potential leads from the real estate sector (developers, brokers, agents, etc.). · Research market trends and competitor offerings to identify sales opportunities. · Build and maintain a strong sales pipeline through calls, emails, and networking. 2. Client Meetings & Presentations · Conduct product demonstrations and presentations to prospective clients. · Understand client requirements and offer customized CRM software solutions. · Ensure professional follow-up to convert leads into confirmed sales. 3. Sales Target Achievement · Achieve monthly and quarterly sales targets as per company goals. · Track and report progress through CRM software and sales dashboards. · Work closely with the sales manager to plan strategies for revenue growth. 4. CRM Management & Data Accuracy · Update all client interactions, follow-ups, and deals in the CRM system. · Ensure accurate and timely data entry to maintain clean and updated records. · Use CRM analytics to identify upselling and cross-selling opportunities. 5. Client Relationship Management · Build long-term relationships with clients to encourage repeat business and referrals. · Handle client queries, concerns, and feedback promptly. · Coordinate with technical and support teams for smooth onboarding and implementation. 6. Market Intelligence & Reporting · Collect and share insights on market trends, client preferences, and competitor products. · Prepare regular sales performance reports for management. · Suggest improvements in product features or sales strategies based on client feedback. 7. Coordination with Internal Teams · Collaborate with marketing, technical, and customer support teams for client solutions. · Provide inputs to marketing for campaign targeting and promotional content. · Ensure proper handover of closed deals to the operations/implementation team. Job Types: Full-time, Part-time Pay: ₹10,000.00 - ₹35,000.00 per month Work Location: In person
1. Sales Strategy & Planning · Develop and implement strategic sales plans to achieve company targets in the real estate CRM segment. · Identify potential markets, customer segments, and growth opportunities. · Plan and forecast monthly, quarterly, and annual sales targets for the team. 2. Team Management & Performance · Lead, train, and motivate the sales team to achieve individual and group targets. · Conduct regular performance reviews and provide coaching for skill improvement. · Allocate leads and monitor follow-ups to ensure consistent conversion rates. 3. Business Development & Client Acquisition · Drive new business by identifying and approaching potential real estate clients (developers, agents, consultants). · Build strategic relationships with decision-makers to promote CRM adoption. · Manage high-value client negotiations and contract closures. 4. CRM Utilization & Data Management · Ensure effective use of CRM software by the sales team for lead tracking and reporting. · Maintain data accuracy, monitor sales funnel progress, and analyze conversion metrics. · Utilize CRM analytics to identify sales trends and improvement areas. 5. Revenue & Target Achievement · Achieve defined sales revenue goals within specified timelines. · Monitor team performance and take corrective actions to meet shortfalls. · Prepare and present weekly and monthly sales performance reports to management. 6. Client Relationship & Retention · Oversee key client relationships to ensure satisfaction and long-term engagement. · Handle escalations and ensure smooth coordination between sales, technical, and support teams. · Encourage upselling, cross-selling, and renewals through relationship-driven strategies. 7. Market Intelligence & Competitor Analysis · Track industry developments, competitor products, and pricing strategies. · Provide management with insights for product enhancement and market positioning. · Recommend new features or sales approaches based on client feedback. 8. Collaboration & Coordination · Work closely with marketing to plan lead generation campaigns and promotional activities. · Coordinate with product and technical teams to ensure client requirements are met. · Participate in product demos, exhibitions, and networking events to increase brand visibility. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹50,000.00 per month Work Location: In person