Proper JD - TOP 5 MNC Looking For Salesforce Service Cloud -Bangalore

5 - 10 years

20 - 35 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Description

Skills : Salesforce Service Cloud

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JD -

Note: Candidates are willing to take the IMOCHA test which will be for 60 Minutes.

Salesforce Service Cloud

Minimum Skills Required:

  • 5+ years of experience in Salesforce Service Cloud configurations
  • In-depth knowledge of Salesforce products and functionality
  • Experience working in complex salesforce orgs
  • Experience working with Base customization (Record types, objects, page layouts, macros, flows, reports and dashboards, etc.), security models, lightning framework, apps, and consoles
  • Understand requirements from stakeholders and translate them into Salesforce solutions.
  • Experience working with integrations and managed packages.
  • Ability to work in aggressive project timelines/Flexible to work with different timezones.
  • Salesforce Certified Advanced Administrator

Preferred Qualifications:

  • Experience with Apex, Visualforce, Lightning Record Pages
  • Experience working on Omni Channel (Skill Based Routing), Knowledge Management
  • Salesforce Certified Developer, Service Cloud Consultant and App Builder certifications
  • Excellent communication be able to document requirements, test cases, UAT plan and drive business stakeholder alignment.
  • Able to migrate Metadata via CI/CD from the sandbox to the next higher orgs.’
  • Implementation of Salesforce AI or AgentForce

Thanks & Regards,
Sanjay MandavkarIT-Recruitment Manager.Think People Solution Pvt Ltd – Mumbai.Email : sanjay@thinkpeople.inhttp://www.thinkpeople.in

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