Project Planner

Role Overview: You will be taking on an exciting Lead role where you will manage a team of 50 individuals responsible for training an AI engine and coordinating work across different time zones. Your responsibilities will involve overseeing team performance and morale, engaging with clients and stakeholders, prioritizing work, managing KPIs, and driving process improvement initiatives. As a Product Planner, you will play a crucial role in providing organization and documentation support to the team, ensuring proper resource allocation, maintaining project documentation standards, and assisting in the implementation of new projects. Your attention to detail, time management skills, and documentation expertise will be vital in this role. Key Responsibilities: - Collaborate effectively in a dynamic work environment - Support the rollout of new projects by ensuring adequate documentation and training materials are available - Update project documentation as needed and address related queries - Assist in onboarding and training new team members - Coordinate and track team allocation to various projects - Validate quality standards and provide feedback for improvement - Identify areas for process enhancement and drive necessary improvements Qualifications Required: - Exceptional written and oral communication abilities - Strong organizational and time management skills - Capability to translate technical information into user-friendly documentation - Experience in resource allocation and project tracking - Proficiency in system troubleshooting and issue resolution - Previous exposure to AI-related work or education is preferred - Technical proficiency in tools such as spreadsheets (e.g., Excel, Google Sheets), email/calendar applications (e.g., Outlook, Gmail), and project management platforms (e.g., JIRA, Asana) - Willingness to learn new skills through practical experience - Detail-oriented approach to work - Demonstrated capacity to work independently - Exhibit accountability, transparency, and prioritize teamwork in all tasks (Note: The benefits section mentioned in the original job description has been omitted for brevity.),