Project Manager

Role & responsibilities

• Primary point of contact to the client, responsible for keeping them up to date throughout the project
• Lead project planning and implementation
• Define project scope with Account Manager, goals, tasks, and resource requirements
• Create and manage project schedules
• Assemble and coordinate project teams
• Manage project budget and resources
• Track project progress and deliverables
• Provide direction and support to project teams
• Regularly review project plans and schedules
• Communicate project expectations and contribute to project plans (internal and client facing)
• Resolve project issues and implement change orders
• Report project progress and present solutions to problems (internal and client facing)
• Regularly participate in project team meetings
• Conduct retro sessions with the team to identify improvement opportunity in project management and implement those in upcoming projects.
• Assist with Organizational Change Management activities (EOS Roadmap)

Knowledge, Skills, and Abilities:

• Project Management methodologies (Waterfall, etc.) and tools (MS Project, Asana, Jira, etc.)
• Strong leadership and interpersonal skills to lead cross-functional teams and build relationships with clients and stakeholders
• Excellent organizational and time management skills, with the ability to manage multiple projects and prioritize tasks effectively
• Knowledge of budgeting and financial management, with the ability to develop and manage project budgets
• Experience creating or being involved in the Scope of Work process
• Strong problem-solving skills, with the ability to identify and mitigate project risks
• Excellent verbal and written communication skills, with the ability to communicate technical information to both technical and non-technical stakeholders
• Knowledge of and experience with change management methodologies
• Familiarity with security and data privacy regulations and standards
• Ability to analyze project data and create reports for stakeholders
• Experience with resource allocation and vendor management
• Ability to motivate and mentor team members to achieve project goals