Project Manager

Job Title

Experience

Location

Salary

About the Role

• We are looking for a customer-focused and experienced Project Manager, who can quickly become a trusted advisor for our customers, partners, and internal stakeholders.

What will you be doing?

• Lead end-to-end delivery of client projects with a focus on CRM and CMS solutioning.
• Act as the primary liaison between clients and internal teams, ensuring clear communication, timely updates, and high client satisfaction.
• Gather business requirements, translate them into technical solutions, and present solution approaches to clients.
• Manage and mentor cross-functional teams including developers and testers, ensuring delivery quality and adherence to timelines.
• Drive project planning, execution, and reporting, while proactively managing risks and dependencies.
• Utilize JIRA, Confluence, and Gantt charts for project tracking, documentation, reporting, and workflow management.
• Ensure compliance with project governance standards, processes, and documentation.
• Foster strong, long-term client relationships through consistent engagement and solution-driven approaches.
• Find opportunities to development new features to ensure smooth user experience
• You will create deployment plans that are lean and efficient
• You will partner closely with your Product team peers to understand and continuously evaluate product roadmaps
• You will analyse data, understand trends/patterns and think creatively, experiment out of box for ideas to drive usage of our products.

What are we looking for?

• Minimum 8 years of experience in project management with a focus on technology solutioning.
• Strong hands-on expertise in CRM and CMS platforms.
• Proven experience in client interaction, requirement gathering, and solutioning.
• Demonstrated ability to manage and motivate project teams (developers, testers, and other stakeholders).
• Hands-on experience with JIRA, Confluence, Wireframing tools and Gantt chart-based project planning.
• Excellent organizational, communication, and leadership skills.
• Strong problem-solving mindset with the ability to deliver scalable, client-centric solutions.
• The candidate should be able to thrive in a fast-paced environment and to work independently and within a team
• Proficiency in English communication skills both verbal and written
• Comfortable with MS Office, particularly Excel, Google docs and sheets
• Meticulous in following the companys operating protocols
• Excellent Team player
• Strong ethics towards work

What we offer in return?

• Opportunity to work in a fast-growing organisation with the ability to make an immediate impact
• Allow your inspirational ideas to come to life in a highly creative and executional environment
• Ability to work in an organisation that embraces diversity, inclusion, and belonging at its core
• The opportunity to challenge a high-performing organisation and leave each day knowing you have made an impact.