Project Manager II - Technical Project and Program Management

• Develops, refines, validates and manages project plans to ensure on time and on budget delivery of major technology initiatives across the enterprise.
• Responsible for utilizing project management methods, standards, project integration as well as the coordination of all internal and external resources required to complete assigned projects.
• Provides timely and concise communications to functional leadership regarding project status and pending issues; analyzes processes and makes recommendations for optimizing resources and product delivery.
• Develops project plans based on specifications provided by the Portfolio Management staff and manages effective execution of the initiatives.
• Builds consensus among multiple process leads relative to project scope, task execution, staffing and issue resolution.
• Sourcing with vendors on behalf of the business area represented.
• Provides overall financial direction for the projects to manage the development of budgets, controls and measurements to monitor project progress.
• Identifies potential risks within the project; proactively manages issues.
• Participates in identifying project costs, resource allocation, project schedule changes and issue escalation.
• Frequently interacts with staff including business area management, portfolio managers, vendors, consultants and other contractors.
• Performs related duties as assigned.
• Develop and maintain a productive working relationship with both internal and external team members including executive business owners, product managers and vendors.
• Conduct formal review with business sponsor at project completion to confirm acceptance and satisfaction to track and measure client satisfaction levels and make and implement recommendation.
• Resource and Capacity Management

Educational Qualifications:

Education:

• Bachelors degree in Information Systems or Engineering

Certifications:

• PMP

Work Experience:

• 10+ years of IT experience including prior Project Management experience
• Experience with IT Infrastructure projects like m365 migrations, endpoint migrations/deployments, network refreshes, SAN/NAS deployment and migrations, Windows and Linux OS upgrades, SQL DB upgrades, wifi deployments, Teams room deployments/upgrades, etc

Skills and Knowledge:

Behavioral Skills:

• Must be a driver and motivator of people
• Good interpersonal skills
• Excellent relationship building skills
• Ability to communicate effectively both orally and in writing.
• Good group presentation skills.
• Good analytical and problem-solving skills
• Good mathematical skills.
• Excellent organizational skills.
• Excellent leadership skills.

Domain Skills:

• Min 1-2 yrs working experience in managing IT Infrastructure projects

Technical Skills:

• Technical aptitude to work closely with software engineers
• Competent understanding of the software development lifecycle (SDLC)
• Thorough knowledge of waterfall methodologies on technically complex projects
• Strong experience around project financials / budget management and reporting, and resource capacity management.
• Nice to have: Agile Scrum experience

Tools Knowledge:

• Mandatory - Advanced Excel skills, such as data analysis, pivot tables, lookups.
• Nice to Have - Knowledge of Application Lifecycle Management (ALM) : Jira / Azure DevOps
• Nice to Have - Experience of Project and Portfolio Management tools eg, Clarity, Open Workbench

Work timings

Experience & Educational Requirements:

bachelors Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience. 4+ years of directly-related or relevant experience, preferably in IT project management or IT delivery.

Preferred Certifications:

• Certified Scrum Master
• Google Analytics Certification
• Kaizen
• Lean Six Sigma Certification
• Project Management Professional (PMP) Certification
• SAFe Agile Certification

Skills & Knowledge:

Behavioral Skills:

• Critical Thinking
• Detail Oriented
• Impact and Influencing
• Interpersonal Communication
• Multitasking
• Problem Solving
• Time Management

Technical Skills:

• Agile Architecture Delivery
• Data Management
• Information Systems
• Project Management
• Workflow Management

Tools Knowledge:

• Microsoft Office Suite
• Microsoft Technology Stack (C#, SQL Server)
• Oracle 8i or 10g
• Programming Languages like JavaScript, HTML/CSS, Python, SQL
• Project Management Support Tools - Clarity, Microsoft Project, JIRA, Confluence
• Web Content Management Systems (WCMS) - SAP hybris preferred